Christopher Elliott

In-flight Wi-Fi may be reason to pack a book

In-flight wireless Internet connections are almost universally available. They’re also almost universally unreliable, slow and expensive.

Just ask Priscilla York, who tries, but often fails, to connect when she travels. On one recent flight, the wireless connection was severed for 20 minutes with no explanation and no apology. But...


Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, elliott.org or e-mail him at celliott@ngs.org

more Travel Troubleshooter