What’s your breaking point? When do you say “That’s it – I’m never flying again!”
It’s no academic question for America’s airlines, who continue to provoke passengers with new fees, surcharges and rules. They want to know when passengers would rather stay home.
more Travel Troubleshooter
Everything is negotiable, even a nonrefundable airline ticket.
Consider what happened when Ryan Duffy developed complications from brain surgery, which forced him to cancel his American Airlines flight from Charleston, South Carolina, to Las Vegas.
Actually, calling them “complications” may be putting it mildly.
Just before Gerald and Byrone LoCasale set sail on an 18-day Princess cruise from Fort Lauderdale, Florida, to Los Angeles, disaster struck.
Byrone LoCasale sustained an injury that required immediate orthopedic surgery. The couple, both frequent Princess customers, reluctantly canceled the trip.
But there was good news.
The Fourth of July fireworks came a little early this year for participants in the Advisory Committee for Aviation Consumer Protection meeting at the Department of Transportation headquarters.
For several tension-filled minutes, two Federal Trade Commission lawyers stood before the committee last month, insisting their agency had done all...
Little things sometimes make a big difference when it comes to travel safety. Like a strategically placed zipper.
Consider what happened to Aaron McHugh, who was recently exploring Glasgow, Scotland, after the last leg of a sea kayaking trip with his brother.
“We were not familiar with where sketchy parts of the city...
All Bonnie Elliott needed were seat assignments in advance. And all Ernie Kuhnke wanted were his frequent-flier miles.
But neither of these air travelers can get them. Why? Even though they each booked a ticket with one airline, they’re flying on several carriers, an industry practice known as “code-sharing.” You can...
Hotel or house? It depends.
That’s the best answer anyone can give to the summer’s hottest question: Should I book a hotel or a vacation rental? It depends on your circumstances, your destination, your budget and your lodging preferences.
It’s a wishy-washy answer, but no one could do any better –...