Christopher Elliott

When airlines collaborate, you win and lose

All Bonnie Elliott needed were seat assignments in advance. And all Ernie Kuhnke wanted were his frequent-flier miles.

But neither of these air travelers can get them. Why? Even though they each booked a ticket with one airline, they’re flying on several carriers, an industry practice known as “code-sharing.” You can...


Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, elliott.org or e-mail him at celliott@ngs.org

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