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    <title>From the Chamber</title>
    <category>From the Chamber</category>
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    <description>Stay informed with the latest breaking news, local stories, sports, business, weather, and community events from Durango, Southwest Colorado, and the Four Corners region.</description>
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        <link>https://www.durangoherald.com/articles/columnists/advocacy-is-a-collaborative-effort/</link>
        <title>Advocacy is a collaborative effort</title>
        <description>Jeff Dupont If the past few years have taught us anything, it’s that business owners must be resilient. We’ve navigated inflation, workforce shortages, supply chain disruptions, rising insurance costs and shifting consumer behavior. Just as conditions begin to stabilize, new...</description>
        <pubDate>Sun, 08 Mar 2026 05:00:00 -0600</pubDate>
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        <content:encoded><![CDATA[Jeff DupontIf the past few years have taught us anything, it’s that business owners must be resilient.We’ve navigated inflation, workforce shortages, supply chain disruptions, rising insurance costs and shifting consumer behavior. Just as conditions begin to stabilize, new economic headwinds emerge.Business owners need the ability to pivot staffing models, manage pricing pressures, respond to regulatory changes, and adapt to real-time, often unpredictable, economic conditions. Policy decisions made by our elected officials can either preserve that flexibility or unintentionally restrict it.That’s where advocacy comes in.What works in Denver doesn’t always translate to rural communities like Durango, Pagosa Springs, Ignacio, Bayfield or Mancos.Our economy is different.We rely heavily on tourism, which accounts for roughly one-third of our regional economic viability. We operate in seasonal cycles. We face rural transportation limitations. Workforce housing constraints look different here than along the Front Range. Supply chains stretch longer because of our remote location. Labor pools are smaller. Infrastructure costs are often higher.A policy that may seem manageable in a metro area can have outsized impacts in a rural, seasonal economy.In past conversations about collaboration, celebrations and partnerships, we’ve emphasized that long-term success cannot happen in isolation. The same is true for advocacy. When Chambers, municipalities, nonprofits and business leaders across Southwest Colorado align around shared priorities, our influence multiplies.That’s why the Durango Chamber coordinated Southwest Day at the Capitol in early March.We’re proud that leaders from Pagosa Springs, Ignacio and Mancos joined Durango’s business and civic leaders to ensure Southwest Colorado is represented. Our economies are interconnected. When we show up together, we strengthen the entire region.In February, the Durango Chamber surveyed regional employers to clarify legislative priorities across Southwest Colorado. Seventy-five businesses responded, representing many within our small business community.The message was direct:1. Attainable housing is the defining constraint:Sixty-eight percent identified housing as a top legislative priority. It is no longer just a community conversation, it is a workforce issue, a health care access issue and a business expansion issue.2. Health care affordability followed closely.Fifty-seven percent selected health care costs and access as a top concern.It ranked #1 as the area to protect if state spending is reduced. For rural Colorado, health care premium support is foundational to business sustainability.3. Other priorities reinforce the pressure points:Forty-seven percent cited skilled workforce shortages, particularly in the trades.Forty-four percent identified child care access as a top issue.Small businesses are carrying the weight of rising housing costs, health care premiums, insurance, utilities and labor, often without the pricing power of larger corporations.Business owners are focused on running their companies and have limited capacity to track complex, ongoing policy discussions. The Chamber’s role is to translate policy into practical impact and ensure decision-makers understand what proposed changes mean for a manufacturer in Bodo Park or a retailer on Main Avenue.Our advocacy is not partisan. It is practical, fact-based and rooted in the real-world experience of local employers.If you want to stay informed or join us for next year’s Southwest Colorado Day at the Capitol, we invite you to engage. Visit durangobusiness.org to learn more.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/the-power-of-community-collaboration/</link>
        <title>The power of community collaboration</title>
        <description>Jeff Dupont As we prepare for Southwest Colorado Rocks on Feb. 19, we celebrate far more than individual achievements. This night honors the spirit of partnership that powers La Plata County, from Durango to Bayfield to Ignacio. This event is...</description>
        <pubDate>Sun, 08 Feb 2026 05:00:00 -0700</pubDate>
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        <content:encoded><![CDATA[Jeff DupontAs we prepare for Southwest Colorado Rocks on Feb. 19, we celebrate far more than individual achievements. This night honors the spirit of partnership that powers La Plata County, from Durango to Bayfield to Ignacio. This event is all about shared success. Every award, every story and every round of applause is a reminder that when one of us thrives, we all benefit.It’s easy to get buried in the day-to-day grind of running a business or leading an organization. However, the most enduring success stories don’t happen in isolation. They come from a community that chooses cooperation over competition, building relationships that create long-term value for everyone involved.When your neighbor’s business succeeds, it creates a ripple effect: They hire more local staff, purchase more local supplies and reinvest in our shared infrastructure.We reject the scarcity mindset that says, “If they win, I lose.” Instead, we embrace the abundance of partnerships. When we invest in one another, we build economic resilience. We create an ecosystem of local support that allows us to solve bigger problems locally, take smarter risks and recover faster from setbacks.Sunward Bank and CommonSpirit Health are a great example. Their recent investments in Chamber scholarships for local startups and nonprofits are more than just generous, they’re transformative. By paying it forward, they’re investing in the future of other businesses, recognizing that strong economies begin with strong foundations. Their support helps new organizations launch with greater stability, visibility and community connection. These early boosts not only build brand recognition but also significantly improve the odds of long-term success.This spirit of collaboration isn’t limited to financial investment; it’s woven into the culture of many industries in the region. The partnership among our local brewers is another example of this collective mindset. Whether it’s a joint brew between Ska and Steamworks or the variety of local taps carried across restaurants in town, craft beer in Southwest Colorado is a team effort. Events like our annual Brewfest aren’t about one brewery standing out – they’re a celebration of the entire craft beer community. By promoting each other’s releases and co-creating limited-edition beers like the Snowdown Prohibition Lager, our brewers have turned a small mountain region into a premier craft beer destination.If you want to grow your own business, one of the smartest moves you can make is to support someone else’s. Refer them. Partner with them. Learn their story, so you can send opportunity their way.As we come together to recognize outstanding businesses and individuals, remember that their success reflects the community that stood behind them. The honors we celebrate are not just individual accomplishments; they are reflections of the networks, mentors, referrals and encouragement that made those achievements possible.Southwest Colorado Rocks is more than an awards ceremony, it’s a celebration of what happens when we lead with abundance, not scarcity.Join us on Feb. 19 for Southwest Colorado Rocks and see what happens when we put our community first.Get your tickets today at durangobusiness.org.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/start-the-year-embodied-grounding-your-leadership-presence-in-2026/</link>
        <title>Start the year embodied: Grounding your leadership presence in 2026</title>
        <description>Jeff Dupont As we begin 2026, there’s one resolution that can elevate both your personal life and your work life: become a more embodied leader. Embodied leadership shows up in how we listen, how we move through conflict and how...</description>
        <pubDate>Sun, 11 Jan 2026 05:00:00 -0700</pubDate>
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        <content:encoded><![CDATA[Jeff DupontAs we begin 2026, there’s one resolution that can elevate both your personal life and your work life: become a more embodied leader. Embodied leadership shows up in how we listen, how we move through conflict and how we hold space for others, even when things feel uncertain.Embodied leaders prioritize personal wellness and lead from a regulated nervous system, which supports clarity, composure and connection. They stay steady under pressure, respond rather than react and bring a calm presence into the room. That energy is contagious. It creates a ripple effect. When your presence is steady, it influences your team, your clients and your family.In a world of constant demands, it’s easy to default to urgency. Leadership isn’t just about getting things done, it’s about how you show up while doing it. An embodied leader models resilience, cultivates psychological safety and sets the emotional tone for the organization.How do I become a more embodied leader?Model Wellness – Prioritize rest, movement and recovery. Do not glorify overwork. Encourage personal wellness and balance for the team.Regulate Your Nervous System – Create an environment that contributes to calmness. Take breaks. Limit outside noise and ongoing distractions.Many haven’t prioritized wellness because they are not convinced of the ROI. For me, it meant reorganizing my schedule around wellness instead of squeezing it in “if there’s time.” We were taught to equate self-care with indulgence or to “earn” our rest after our to-do list is completed. What if rest is a strategy on our to-do list? What if movement makes you sharper and more creative?In 2026, my personal wellness will be treated like other Chamber initiatives – with clear, measurable key performance indicators:Walk or bike for 30 minutes daily, preferably outside.Exercise three to four times per week.Meditate for five minutes daily.Beyond movement and meditation, nervous system care should also be treated as a leadership strategy, not a personal indulgence. Your nervous system is the leadership engine driving your embodiment. When it’s calm and regulated, clarity follows. A balanced nervous system puts space between an incident and our response. It moves us from reacting emotionally to responding with intention.When your system is regulated, you recover more quickly, approach uncertainty with openness instead of control and give others your full attention. The practice of calming your nervous system starts with small, intentional changes: silencing nonessential notifications, reducing disruptive alarms, taking breaks and creating quieter workspaces. These aren't just productivity hacks; they are strategies to regulate your nervous system and preserve focus.The path to embodied leadership looks different for everyone, but it always starts with intention. I’ll be the first to admit: I don’t have this all figured out. Embodied leadership isn’t a milestone I’ve reached, it’s a road I’m walking. Literally. And I often need to remind myself that progress beats perfection.So, as we move into 2026, join me in making embodied leadership one of this year’s goals. Build out your personal wellness KPIs and make choices that calm your system and sharpen your presence. Start your year with small, impactful shifts that put you on the path toward a healthier you, then watch your progress ripple out to your family, your team and your organization.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/season-of-gratitude-investing-in-what-makes-us-unique/</link>
        <title>Season of gratitude: Investing in what makes us unique</title>
        <description>Jeff Dupont As we transition from fall to winter, the holidays are upon us. It’s the perfect moment to reflect, not just on our own good fortune, but on our community systems that makes this a great place to work...</description>
        <pubDate>Wed, 03 Dec 2025 12:42:16 -0700</pubDate>
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        <content:encoded><![CDATA[Jeff DupontAs we transition from fall to winter, the holidays are upon us. It’s the perfect moment to reflect, not just on our own good fortune, but on our community systems that makes this a great place to work and live.Durango thrives because we choose to invest locally; collectively we choose to support the local businesses and nonprofit organizations who serve our region. From art and science to recreation and youth development, our nonprofit sector is vast and deep. These nonprofit organizations represent the values of our community.Durango’s business vitality can’t be measured by traditional economic metrics alone. Our quality of life lies in what we choose to prioritize. We enjoy access to an inspiring science museum, a vibrant art center, youth programs, music and theater schools and bike and ski programs that keep kids active and safe. These aren’t just amenities, they’re assets. They directly impact a business’ ability to attract and retain talent. They are a valuable piece of our economic ecosystem, made possible by deliberate support and a shared belief: When everyone gives a little, our community gains a lot.You can see this mindset in action every day: in the volunteers coaching youth sports, the donors stocking food banks, the mentors guiding Fort Lewis College students and the stewards maintaining our trails. It takes vision and generosity to build a community that reflects shared values and ongoing effort to sustain it.I’m proud to be a member of this community. A community that is known for showing up to support the folks that need us most. A recent example of that is highlighted in the work of the Good Food Collective, supporting local food banks when SNAP benefits were delayed because of the government shutdown. That kind of responsive, community-rooted leadership is what defines us.During the holidays, it’s important to remember that these essential services don’t run on goodwill alone. They rely on community support to stay strong. Whether it’s funding for students struggling to stay in school, resources for families relying on food banks or donations to protect our outdoors, every contribution counts.The Community Foundation Serving Southwest Colorado connects individuals, families and businesses with causes that matter across our region. This year, I invite you to visit swcogives.org and find a nonprofit that reflects your values. Discover the organizations that keep our trails open, our arts accessible and our neighbors supported. Give what you can. Share their mission. Invite a friend to join you. Because giving back isn’t just charity, it’s a vote for the kind of community we want to live in.Let’s end the year in gratitude and start the next in generosity. Every gift – whether with time, talent or treasure – helps preserve the character that makes our community special. By choosing generosity, we’re not just supporting nonprofits; we’re shaping our future.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/future-proofing-through-tech-why-were-investing-now/</link>
        <title>Future-proofing through tech: Why we’re investing now</title>
        <description>Jeff Dupont If you want your business to thrive tomorrow, you’ve got to make calculated bets today. That’s the reality we all face in an evolving digital landscape. Sustainable growth takes vision and execution. And right now, the smartest way...</description>
        <pubDate>Sun, 16 Nov 2025 05:00:00 -0700</pubDate>
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        <content:encoded><![CDATA[Jeff DupontIf you want your business to thrive tomorrow, you’ve got to make calculated bets today.That’s the reality we all face in an evolving digital landscape. Sustainable growth takes vision and execution. And right now, the smartest way to build for the future is by investing in technology that sets you up for long-term success.Of course, that kind of investment doesn’t come cheap, and all your bets won’t be winners. These investments demand time, energy, dollars – and courage. The upfront lift is real, but so is the payoff. Whether it's app development, a new Customer Relations Management system, a website overhaul or integrating automation and AI tools into your daily workflow, the upfront lift can feel heavy. But the payoff is real, and it helps future-proof your business model.At the Chamber, we’re dedicating resources toward our future. In November, we’re rolling out a brand-new website and a completely revamped CRM. You’ll find us at the same address – www.durangobusiness.org – but the experience will be fundamentally different.Why the overhaul? Because the old CRM was clunky and outdated. The new system is more than just a visual upgrade. It will help us:Streamline business-to-business referrals so members can connect fasterSimplify billing and payments to reduce admin timePush event notifications in real-time so you never miss an opportunityDemonstrate the value of membership through measurable engagementIn short, it’s an investment in how we serve our business community, and how we stay relevant.For local businesses, the message is similar: Don’t wait for the right time – make the sacrifice today, so you’re ready for what tomorrow brings. If an app could create revenue or improve customer engagement, explore it. If your CRM is clunky, upgrade it. If your website feels like it’s stuck in 2012, modernize it. If AI can free up your team for higher-value work, start learning how to use it. Even something as simple as understanding social media algorithms can change the trajectory of your brand awareness.Technology upgrades can be time-consuming and expensive, but the cost of standing still while competitors move forward is far higher.The real value of these investments is often delayed – but that’s exactly the point. Growing a sustainable business means playing the long game. In a world obsessed with instant results, leaders need to model what it means to embrace delayed gratification. The tech you build today might not pay off tomorrow, but it will compound over time, streamlining operations, improving customer experience and moving you ahead of your competitors.Technology isn’t a trend. It’s a tool. And like any tool, it only works if you take the time to learn how to use it. That takes curiosity, courage and a willingness to operate at 80% to 90% readiness rather than waiting for perfection.So, here’s your nudge: Explore what’s out there. Audit your systems. Ask your team what slows them down. Try something new. Even a small change can put you on the front edge of the adoption curve.The future won’t wait for you to find capacity or perfect timing; progress starts when you do.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/shared-leadership-builds-strong-teams/</link>
        <title>Shared leadership builds strong teams</title>
        <description>Jeff Dupont When people think about leadership, they might picture one person who’s the face of the organization, often the president, CEO or executive director. But the truth is, the best results don’t come from one leader, they come from...</description>
        <pubDate>Fri, 17 Oct 2025 11:54:25 -0600</pubDate>
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        <content:encoded><![CDATA[Jeff DupontWhen people think about leadership, they might picture one person who’s the face of the organization, often the president, CEO or executive director. But the truth is, the best results don’t come from one leader, they come from a team that leads together.Shared leadership isn’t about titles or hierarchy. It’s about tapping into the strengths around you and creating the kind of culture where leadership is a team sport. When leadership is shared, people don’t just wait to be told what to do; they step up, own their role and make things happen.Shared leadership starts with distributed authority. Not every decision needs to come from the top. In fact, most good decisions don’t, and the best decisions often come from the people closest to the work. Whether it’s a team member leading a new program, a board member driving a strategic shift or a partner stepping up to collaborate on a solution, we make better progress when people are trusted to lead initiatives that are aligned with their strengths.Shared leadership also builds adaptability. When authority is dispersed, people are more likely to take the time they need, whether it’s a sick day, vacation or extended leave, because they trust the team has them covered. And when others step up to fill gaps, they grow in the process.The key is alignment. Different challenges call for different skill sets. Shared leadership means intentionally connecting people with work that fits them best. When that happens, performance improves, and so does job satisfaction.It also shifts the tone of the workplace. Done right, shared leadership builds trust. When you know your team values your strengths and has your back, you’re more likely to take risks, speak up, and go above and beyond.This model isn’t just good for today; it’s a foundation for long-term success. Shared leadership develops future leaders, reduces bottlenecks and strengthens succession planning. If team members are used to making decisions, championing initiatives and (most importantly) failing, they are more likely to see themselves within the future of the organization, and grow alongside it.When more people are empowered to lead, the organization moves faster, stays flexible and attracts top talent. It boosts ownership, which brings energy and creativity. Whether you’re running a business, leading a team or building community partnerships, shared leadership is a long-term strategy for getting better results and retaining better people. And when that ownership is backed by clear expectations and trust, you get stronger outcomes, and a stronger culture.And when it’s working, you feel it. People show up differently. They bring ideas. They lean in. They lead.That’s the kind of team I want to be part of.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/celebrating-our-community-the-ripple-effect-of-recognition/</link>
        <title>Celebrating our community: The ripple effect of recognition</title>
        <description>Jeff Dupont One of the most powerful tools a chamber has isn’t a policy paper or a ribbon-cutting – it’s a spotlight. Each year, Durango Rocks has been that spotlight. It’s a high-energy celebration of local leaders, quiet heroes and...</description>
        <pubDate>Fri, 19 Sep 2025 14:42:00 -0600</pubDate>
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        <content:encoded><![CDATA[Jeff DupontOne of the most powerful tools a chamber has isn’t a policy paper or a ribbon-cutting – it’s a spotlight.Each year, Durango Rocks has been that spotlight. It’s a high-energy celebration of local leaders, quiet heroes and businesses that make this region exceptional. In 2025, we’re expanding that spotlight with the launch of Southwest Colorado Rocks – a broader, more inclusive recognition event that honors excellence across La Plata County and beyond.But this event is about more than plaques and applause. It’s about building a culture of abundance. In a world that’s often rushing to the next transaction or headline, events like Southwest Colorado Rocks remind us to pause and acknowledge the people and businesses who go above and beyond – not because they’re told to, but because it’s who they are.Recognition builds reputation. And reputation fuels referrals.When a business is known for service, leadership or innovation, people notice. Customers talk. Partners call. Talent knocks on their door. That’s why awards matter – not for ego, but for momentum. Recognition validates the hard work behind the scenes and pushes organizations forward. It turns a one-time highlight into long-term community goodwill.That’s why we’re committed to showcasing a range of contributions: small business grit, nonprofit impact, up-and-coming professionals, legacy leaders and everything in between. Because in truth, our region thrives not because of a few big names, but because of the many who show up, build, hire, give back and create opportunity every single day.There’s also a deeper impact here – one that doesn’t show up in a spreadsheet. When we choose to celebrate others, we change the community vibe. We shift from scarcity to abundance. From “What’s in it for me?” to “Look at what we’re building together.”That attitude is contagious.It’s why we ask for nominations from the public. It’s why we encourage businesses to submit their peers, not just themselves. And it’s why we invite everyone – across industries, generations and geographies – to come together for this event. Southwest Colorado Rocks is more than a night out. It’s an intentional act of community-building.If you’ve been to the event before, you know the energy in the room is electric – because the stories are real. Stories of perseverance, reinvention, mentorship and hometown pride. If you haven’t been, make this the year you show up. Nominate someone who’s made a difference. Buy a table and bring your team. Cheer for your competition. The ROI on goodwill is always positive.Durango and Southwest Colorado are full of leaders worth celebrating. Let’s continue to make the time, create the space and shine the light.Because when one of us is recognized, all of us rise.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/fail-quickly-dont-wait-to-get-started/</link>
        <title>Fail quickly – don’t wait to get started</title>
        <description>Jeff Dupont Opportunities don’t stand still. By the time you’ve fine-tuned every detail, the moment may have passed. Some of the best ideas never see daylight, not because they weren’t strong, but because their launch got delayed chasing perfection. Whether...</description>
        <pubDate>Sat, 23 Aug 2025 12:55:37 -0600</pubDate>
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        <media:thumbnail url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.18573944&#038;crop_w=0.99999&#038;crop_h=0.52816901" />
        <content:encoded><![CDATA[Jeff DupontOpportunities don’t stand still. By the time you’ve fine-tuned every detail, the moment may have passed. Some of the best ideas never see daylight, not because they weren’t strong, but because their launch got delayed chasing perfection.Whether you’re leading a business, nonprofit or new initiative, your edge comes from action, not polish. The “fail quickly” mindset is about moving forward with purpose, getting your idea into the world while it’s still relevant, then improving it in motion.It’s not about lowering the bar. It’s about raising your tolerance for iteration, feedback and growth. Because progress depends less on being right at the start and more on being willing to learn fast.That’s the spirit behind the “fail quickly” mindset. You don’t need flawless rollouts; you need forward motion. Releasing early kick-starts the real work – testing, learning, improving. It’s not reckless, it’s responsive.But teams don’t take risks unless they feel safe to do so, and leadership sets the tone. Giving people room to take smart risks without fear of blame is essential. If your team sees you reacting harshly to missteps, they'll play it safe. But if they see you adjusting course in real time, they’ll follow your lead.Speed doesn’t mean sloppy, it means relevant. Failing quickly shouldn’t sacrifice quality. It’s about activating the Continuous Improvement Cycle – launch, learn, improve, repeat. It keeps teams sharp and ideas relevant. The sooner you begin, the sooner you’re solving the right problems.The “fail quickly” approach was critical during my time at Fort Lewis College in the early months of the COVID-19 pandemic. We had to make decisions fast, with limited information and constantly changing conditions. Whether it was shifting to remote learning, quarantine protocols or campus operations, we couldn’t wait for perfect plans. We had to move quickly, communicate clearly and adjust as new realities emerged. That experience still shapes how I lead today.In our current landscape, adaptability matters more than polish. Perfection is a moving target, and chasing it often leads to missed opportunities. Markets shift, customer needs evolve and the best time to launch is before you’re fully “ready.”Four ways to build a ‘fail quickly’ cultureStart with the solution. What’s the essential benefit your idea provides? Launch that first.Create feedback loops. Use surveys and usage data to understand what’s working. Set short review cycles. Don’t wait six months to evaluate. Check in weekly or monthly.Normalize public iteration. Let your team improve in the open, without shame or finger-pointing.The goal isn’t to fail. The goal is to learn fast enough that mistakes become momentum. That only happens when you drop the perfection standard and shift the focus to iteration.Relevance isn’t earned by getting it perfect. It’s earned by getting it moving.If you’re holding off on launching a project, program or partnership until it’s airtight – don’t bother. It’ll never be perfect. Move at 80% to 90%. Build the plane in flight. Fail quickly, improve continuously and deliver value sooner.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/the-strategic-power-of-curiosity/</link>
        <title>The strategic power of curiosity</title>
        <description>Jeff Dupont Curiosity is more than a soft skill – it’s a value that can help lead an effective team culture. In a world defined by disruption and constant change, curiosity is how we stay innovative, connected and ahead of...</description>
        <pubDate>Wed, 02 Jul 2025 16:34:08 -0600</pubDate>
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        <media:thumbnail url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.20246479&#038;crop_w=0.99999&#038;crop_h=0.52816901" />
        <content:encoded><![CDATA[Jeff DupontCuriosity is more than a soft skill – it’s a value that can help lead an effective team culture. In a world defined by disruption and constant change, curiosity is how we stay innovative, connected and ahead of (or at least not far behind) the curve.The problem is, once systems are in place and things are running smoothly, most people stop asking questions. We assume the way it’s always been done is the way it should be. The best leaders challenge that mindset. They ask better questions, spot blind spots early and move forward with opportunities others miss.For business owners and managers, curiosity isn’t passive, it’s an important tool. It helps engage employees, inspire ideas and build stronger teams. I tell every new hire: Your role is to ask why things are done this way. If something doesn’t make sense, speak up. If you think it can be done better, say so.This isn’t about questioning everything. It’s about driving improvement. The organizations that keep evolving are the ones that stay curious, especially when things feel comfortable or routine.Start by asking better questions. Curiosity doesn’t guarantee results, but it gets you moving. Not every idea will stick. But if nobody is asking the hard questions, progress stalls.If you’re leading a team, ask questions that open doors instead of shutting things down. After reviewing your organization’s dashboard, ask the question:What are we not thinking about?These types of questions don’t just generate ideas; they encourage engagement. When people feel like their perspective matters, they contribute more. And when leaders listen with intent, the culture shifts.Good leaders don’t explore for the sake of it; they use curiosity to strengthen strategy, align teams, and reinforce values. It’s not exploration for the sake of it; it’s purposeful.A couple of questions that can help with business effectiveness and overall strategy:Are there any consistent problems that are worth rethinking?Does this decision align with our mission, or just solve a short-term need?The point isn’t to interrogate your team. The goal is to challenge assumptions and create space for forward-thinking ideas. That’s what drives innovation, retention and trust.If you’re leading without curiosity, you’re probably missing something important, especially in today’s environment, where change comes fast and often. Staying curious helps you stay agile, rethink the process and adjust in real time.There was a time when having all the answers was seen as the mark of a strong leader. We’ve all had that teacher who shut down challenges and framed themselves as the authority. That approach closes off engagement. Contrast that with the teacher who welcomed questions, encouraged fresh ideas and created space for dialogue. Those classrooms buzzed with energy, and those teachers made a lasting impact.Curiosity isn’t a detour from leadership. It is leadership. It fuels improvement, keeps organizations evolving and aligns people around purpose.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/the-power-of-connection-and-a-good-referral/</link>
        <title>The power of connection and a good referral</title>
        <description>Jeff Dupont Small businesses don’t just operate in our community; they are our community. They employ our neighbors, support our schools and reinvest locally. But we can’t keep expecting them to succeed in isolation. If we want a resilient local...</description>
        <pubDate>Thu, 05 Jun 2025 16:43:58 -0600</pubDate>
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        <media:content url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.23591549&#038;crop_w=0.99999&#038;crop_h=0.52816901" medium="image" type="image/jpeg" />
        <media:thumbnail url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.23591549&#038;crop_w=0.99999&#038;crop_h=0.52816901" />
        <content:encoded><![CDATA[Jeff DupontSmall businesses don’t just operate in our community; they are our community. They employ our neighbors, support our schools and reinvest locally. But we can’t keep expecting them to succeed in isolation. If we want a resilient local economy, we need to commit to supporting the businesses that are supporting us.A strong business ecosystem depends on connection, trust and mutual support. When businesses know and trust each other, they become more than service providers; they become partners in growth. That’s why referrals, and the relationships that drive them, remain one of the most powerful tools a business can have. This kind of ecosystem reduces risk, increases opportunity and creates a sense of shared responsibility that benefits everyone involved.Word-of-mouth still outperforms most marketing strategies because people trust people they know. According to industry data, over 90% of consumers trust referrals from friends and family more than any form of advertising. When someone says, “Call Café Amor, their catering is top notch,” that carries far more weight than a Google review. A good referral is not just a lead; it is a personal endorsement that sets the tone for loyalty and results in better connections.And when those referrals are rooted in local relationships, the impact multiplies. Choosing local means keeping dollars in our economy, reinforcing local jobs and investing in a network that can adapt, grow and endure. The strength of our economy isn’t built on a handful of high performers; it’s built on how consistently we show up for each other.Referrals should be intentional. Before you hire or contract with a company, ask yourself: Are they local? Are they invested here? Do they contribute to the same ecosystem I rely on? One simple step: Check the Chamber directory at durangobusiness.org. It is more than a list; it is a signal that a company is committed to being part of something bigger than itself.When businesses support each other, there’s a ripple effect. Thriving businesses sponsor youth sports, fund nonprofit programs, volunteer in schools and fuel community services. Those contributions don’t come from chance; they come from success. And that success often starts with one good referral.So how do you build your referral network? Start with connection. Don’t wait until you need something. Attend community gatherings. Introduce yourself. Learn what others do well and look for ways to support them. Promote others when it makes sense and build your reputation as a trusted resource.The Chamber exists to help make that happen. Whether it’s joining a Leads Group, attending Business After Hours, showing up for Mornings at El Moro or simply checking the directory; those connections can lead to real opportunity. But like your gym membership, it only works if you show up and engage.Durango needs more than a handful of standout businesses; we need a connected business network. That’s how we build resilience and something sustainable. That’s how we strengthen our business ecosystem.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/culture-drinks-strategy-through-a-boba-straw/</link>
        <title>Culture drinks strategy through a boba straw</title>
        <description>Jeff Dupont Peter Drucker famously said, “Culture eats strategy for breakfast.” That’s still true, but let’s update it for today’s world. Strategy still matters, but culture? Culture drinks strategy through a boba straw. The next generation of workers isn’t sitting...</description>
        <pubDate>Wed, 14 May 2025 15:11:30 -0600</pubDate>
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        <media:content url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.22535211&#038;crop_w=0.99999&#038;crop_h=0.52816901" medium="image" type="image/jpeg" />
        <media:thumbnail url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.22535211&#038;crop_w=0.99999&#038;crop_h=0.52816901" />
        <content:encoded><![CDATA[Jeff DupontPeter Drucker famously said, “Culture eats strategy for breakfast.” That’s still true, but let’s update it for today’s world. Strategy still matters, but culture? Culture drinks strategy through a boba straw.The next generation of workers isn’t sitting around sipping black coffee, waiting for instructions. They’re actively choosing careers that offer ownership, impact and alignment with their values. They have options, and they’re prioritizing purpose over perks, inclusion over hierarchy and authenticity over buzzwords. If you want to attract and retain tomorrow’s leaders, a forward-thinking culture isn’t optional, it’s the starting point.To be clear, this generation is not lazy or entitled. They’re not looking for handouts. They want to contribute, grow and engage in meaningful work.Building a forward-thinking culture doesn’t mean you need to turn your office into a tech campus or copy Google’s playbook. It means committing to some best practices:Flexibility with accountability. Work-life balance is a starting point, not a perk. Hybrid schedules, flexible hours and remote options don’t mean lower standards, they signal trust. The key is clarity: Set expectations, measure outcomes and let people manage the “how” of their work.Autonomy and ownership. Today’s workforce doesn’t want to be micromanaged; they want a seat at the table. When people are empowered to lead and take risks, engagement and innovation improve. Ownership fosters pride in the work, and with it, a stronger sense of responsibility to the team and mission.Mission-driven work. The next generation doesn’t want to participate in the grind without knowing the why. If your organization can’t articulate its purpose and connect people’s work to it, don’t expect long-term commitment. When people believe in the mission, they show up with more energy, creativity and resilience.Diversity and inclusion. A forward-thinking culture actively seeks out different perspectives, backgrounds and voices; not to check a box, but because it leads to better decisions and more resilient teams. When employees feel included, they experience the psychological safety needed to speak up, take risks and innovate.Fail forward. Perfection isn’t the goal, progress is. New employees should be given room to take smart risks and explore new approaches. Healthy cultures normalize mistakes, encourage experimentation and learn out in the open. They don’t punish failure, they fail forward.Now here’s the reality: Culture isn’t built overnight. You can’t overhaul it with a staff retreat or a new set of core values that are highlighted on a poster. Culture is built through consistent behaviors, hard conversations and leadership that walks the talk.Over the next decade, the most effective companies won’t be the ones with the flashiest strategies. They’ll be the ones with cultures designed for where work is going, not where it’s been.Culture isn’t about being trendy, it’s about being intentional. Every team is somewhere on the journey. What matters is that you’re doing the work, asking the questions and willing to evolve.So, if you’re committed to building a team that thrives, start with this question: Is your culture bureaucracy and black coffee, or creativity and boba tea?Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/tourism-is-a-cornerstone-of-durangos-economy/</link>
        <title>Tourism is a cornerstone of Durango’s economy</title>
        <description>Jeff Dupont Tourism is a foundational piece of our regional economy. In the greater Durango area, tourism accounts for roughly one-third of our economic viability. That means every third dollar circulating through our community, whether through retail, lodging, dining or...</description>
        <pubDate>Fri, 11 Apr 2025 16:00:00 -0600</pubDate>
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        <media:content url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.18485915&#038;crop_w=0.99999&#038;crop_h=0.52816901" medium="image" type="image/jpeg" />
        <media:thumbnail url="https://imengine.public.prod.dur.navigacloud.com/?uuid=A3230CE0-2D7A-590F-AD20-24327E48A708&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.18485915&#038;crop_w=0.99999&#038;crop_h=0.52816901" />
        <content:encoded><![CDATA[Jeff DupontTourism is a foundational piece of our regional economy. In the greater Durango area, tourism accounts for roughly one-third of our economic viability. That means every third dollar circulating through our community, whether through retail, lodging, dining or recreation, is tied directly to our visitors.Our key attractions continue to drive this success. The Durango & Silverton Narrow Gauge Railroad, Purgatory Resort and Mesa Verde National Park remain major draws. They anchor a broader visitor experience that includes our trail systems, hot springs, downtown shopping, cultural events, music and local food. These are the pieces that not only fuel tourism, but they also help shape our identity as a community.Tourism dollars support infrastructure improvements, strengthen our tax base and help fund everything from workforce housing and roads to public transit and community art. Tourism also creates jobs: directly in hospitality and recreation, and indirectly through construction, marketing, transportation and supply chains that keep the industry running year-round. These economic benefits create a ripple effect, increasing demand for locally made products, and supporting year-round business stability for small employers. The impact of our tourism economy benefits residents and businesses across the board.That’s why the relationship between our visitors and our community matters. Our hotels, retail shops and restaurants depend on our guests having a positive experience, not just with the product or service they purchase, but with the town itself. When visitors feel welcomed and valued, they come back. They bring friends and family. That kind of return on their experience is something we can collectively influence.At times, visitors may not fully understand or reflect our community. But we have an opportunity to influence behavior, even in small ways. Many guests are interacting with our community values for the first time, like prioritizing sustainability, choosing to walk or bike as a commuting option, or drinking from reusable containers. How we prioritize access to public lands, choose function over fashion and emphasize physical activity, have the potential to leave a lasting impression. For some, this may be their first time experiencing a place that operates with those principles at the forefront.Visit Durango, our community’s tourism office, has done an excellent job marketing these values through its Responsible Tourism Campaign, aimed at creating sustainable and equitable tourism. Promoting a tourism industry that benefits local communities and minimizes environmental impact. But marketing is only part of the solution. It’s how we show up as locals that reinforces these values in a meaningful way.Peak seasons can bring added pressure – busy trailheads, long lift lines, packed restaurants and the occasional double-parked vehicle downtown. But it’s worth remembering that our visitors are contributing in real ways, and many are simply navigating an unfamiliar place the best they know how. A bit of patience and grace can go a long way in creating the kind of experience that makes people want to return.Tourism is one of our most reliable and impactful economic engines. Let’s continue to treat it like the long-term investment it is.Jeff Dupont is CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/durango-chamber-of-commerce-a-catalyst-for-local-business-growth-and-advocacy/</link>
        <title>Durango Chamber of Commerce: A catalyst for local business growth and advocacy</title>
        <description>Kim Oyler Durango is fortunate to have many valuable organizations working together to support local business, and today, I’d like to shine a spotlight on the Durango Chamber of Commerce and some of its contributions to our business community. The...</description>
        <pubDate>Sat, 08 Jun 2024 15:01:15 -0600</pubDate>
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        <media:thumbnail url="https://imengine.public.prod.dur.navigacloud.com/?uuid=9729003D-27BA-5DA5-8AB3-E1BA2BCB05D9&#038;function=cropresize&#038;type=preview&#038;source=false&#038;q=75&#038;width=1200&#038;x=1.0E-5&#038;y=0.05041247&#038;crop_w=0.99999&#038;crop_h=0.54995417" />
        <content:encoded><![CDATA[Kim OylerDurango is fortunate to have many valuable organizations working together to support local business, and today, I’d like to shine a spotlight on the Durango Chamber of Commerce and some of its contributions to our business community.The mission of the Chamber is to be an advocate and resource for local business, fostering economic growth, community development and empowering local businesses. To do this, the Chamber provides an array of resources and tools designed to aid business development, from innovative marketing strategies to essential HR workshops. Each month, our Lunch & Learn sessions dive into diverse topics, and in the coming months, our sessions will focus on enhancing customer service, crafting engaging videos, mastering social media, leveraging AI and using Canva. These workshops are designed to equip our members with the knowledge and skills they need to thrive in the marketplace.For small businesses that can’t always keep up with the ever-changing landscape of human resources, the Chamber helps to bridge the gap. Working in collaboration with the Durango Area Association of HR Managers, the Chamber is hosting invaluable workshops designed to keep small businesses updated. This August, employment law specialist Michael Santo will lead a session about the latest labor law updates, ensuring our local businesses remain compliant and competitive.The Chamber’s mission extends beyond mere support; it is deeply committed to fostering a business-friendly environment through robust advocacy efforts. We champion the interests of local businesses at the local, state and national levels, advocating for policies that support economic growth while opposing legislation that could harm the business climate. This advocacy is crucial, as it ensures that the voices of local businesses are heard and considered throughout the public policy process.To keep our community informed about legislative and policy developments and their implications for local businesses, the Durango Chamber is hosting an “Eggs and Issues Legislative Wrap-Up” event on June 27, and we invite you to attend. This event is a prime opportunity for business owners and community members to stay current on issues at the state level. Attendees will hear directly from the Colorado Competitive Council – C3 – a staunch pro-business advocate. This organization collaborates with businesses, chambers and economic development corporations throughout Colorado, leveraging a team of experts with in-depth knowledge of critical business issues and influence at the state Capitol.During the June 27 event, C3 Executive Director Rachel Beck and lobbyist Travis Berry will share their insights and advocacy efforts from the recent legislative session. They will provide updates on which bills passed, which failed and which may resurface next session, specifically focusing on issues impacting business and southwest Colorado. This session is essential for anyone who wants to understand the legislative landscape and its potential impact on their business.Altogether, the Chamber’s initiatives foster a thriving business climate, which enhances quality of life, and ensures a thriving community. We proudly serve as a big voice for small business, acting as a catalyst, connector, convener and champion for our members and the broader community.For more information about the Chamber, our activities and events, visit DurangoBusiness.org.Kim Oyler is the interim CEO of Durango Chamber of Commerce.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/time-for-change/</link>
        <title>Time for change</title>
        <description>This is one of the most emotional and difficult articles that I have written as I step down as the Durango Chamber of Commerce CEO. After a little over 17 incredible years of service, this decision was not made lightly....</description>
        <pubDate>Fri, 03 May 2024 22:30:30 -0600</pubDate>
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        <content:encoded><![CDATA[This is one of the most emotional and difficult articles that I have written as I step down as the Durango Chamber of Commerce CEO. After a little over 17 incredible years of service, this decision was not made lightly. But after a lot of reflection, sleepless nights and consideration, I feel it is the right time for me to pursue new opportunities and for the Chamber to begin a new chapter under new leadership.First, I want to thank the amazing staff at the Chamber and those who have worked here in the past. Thank you to our current staff, Kim Oyler, Jennifer Dickens and Madison Anderson-Oles – your continued commitment to our members and the community will thrive. I know your knowledge and enthusiasm will continue to support economic growth and innovation for the interest of our members and the extended business community. I know you will provide all the necessary resources, connections and advocacy to foster a thriving business environment. Thank you to the past and especially the current board of directors. You have helped guide the Chamber through good and difficult times. Thank you to all the members – your support has allowed the Chamber to provide programs, events and so much more as we strive to grow our businesses and economy.Throughout my tenure, I have witnessed the resilience, ingenuity and passion that helped to define the Durango Chamber. From the 2008 economic downturn to the 416 Fire, to the Gold King Mine spill and, of course, the pandemic, it has been an honor to work with such amazing and talented individuals.When my chamber colleagues ask, “How does Durango do it, you have so much happening in your town?” The answer is simple: It’s the people. Durango is fortunate to have incredibly dedicated individuals who are deeply passionate about a variety of causes. This passion drives them to find solutions and make things happen. Add in our numerous amenities – businesses, outdoor activities, mountains, the Animas River, Fort Lewis College, the Durango & Silverton Narrow Gauge Railroad, art galleries and our downtown – the list goes on. When all these elements come together, we truly have a unique and exceptional community.This is why I am staying in Durango; I’ll be the GM for Hutton Broadcasting serving the Four Corners. Please know that my commitment to our community remains unwavering, and I look forward to finding new ways to contribute to our shared success in the future.I want to extend my heartfelt thanks to each of you for your friendship, support, passion and dedication over the years. It has been an honor and privilege to serve as the Durango Chamber of Commerce CEO, and I will cherish the memories and relationships I’ve made during my time at the Chamber. I look forward to seeing you at upcoming chamber events wearing a different hat.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/engaging-our-students-to-fill-workforce-pipeline/</link>
        <title>Engaging our students to fill workforce pipeline</title>
        <description>With spring break behind us, I am reminded that summertime is when school is out, and high school and college students are looking to gain experience. Coincidently, when I ask local businesses what are the challenges faced in today’s environment,...</description>
        <pubDate>Fri, 29 Mar 2024 18:07:34 -0600</pubDate>
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        <content:encoded><![CDATA[With spring break behind us, I am reminded that summertime is when school is out, and high school and college students are looking to gain experience.Coincidently, when I ask local businesses what are the challenges faced in today’s environment, one of the top three answers relate to finding skilled employees. As businesses navigate the shifting market landscape, the demand for a diverse, trained and talented workforce grows. Recognizing this, numerous avenues exist that may contribute to the solution. These range from shadowing initiatives and internships to mentoring programs, enabling businesses/organizations to provide valuable practical experience to the next generation of workers.The Southwest Colorado Education Collaborative recently launched a key initiative to help connect businesses and organizations that are interested in work-based learning opportunities for students in our region. Career Launch Southwest is a virtual tool that connects industry with the region’s high school students to promote workforce development. Any business or organization that wants to participate is eligible to take part in the program. Once you create an account, you can host a job shadow, be a guest speaker, participate in a career fair or employ a student intern at a variety of commitment levels. Each of these options matches your availability with their interests.Job shadowing provides an avenue for businesses to engage with young talent at an early stage. Shadowing is a firsthand glimpse into the daily business operations. These programs allow the student to observe and “test drive” the career, typically for one day. This type of experience gives the student an idea of what the profession entails, ultimately deciding if they would like to explore the career further.Internships are more involved and can be part-time or full-time, paid or unpaid, or for credit. Interns typically are interested in a particular field, eager to gain real world experience. Interns bring a new perspective and can complete specific tasks quickly because of minimal daily interruptions. Internships are a cornerstone in the bridge between academic and real-world application. As an intern supervisor, you will provide practical insights into your industry while the intern develops essential skills, builds networks and grows their résumé. If it’s a good match, you possibly have a future employee.Mentoring is a crucial part of nurturing talent. Mentoring can take place on the job or as a guest speaker. It can occur with an individual or a group of students. Offering your experiences and knowledge might be the key to piquing a young person’s interest in your profession. As a mentor, you can foster a culture of continuous learning, not only for the mentee but also for yourself.Programs like shadowing, internships and mentoring play a crucial role in shaping the future of our workforce. By investing in these initiatives, you not only expand the talent pool but also foster long-term advantages in recruitment, retention, innovation and community engagement. Join us in being part of the solution and invest in our workforce pipeline.Key resources: Career Launch Southwest: swCoEdCollaborative.org and FLC Handshake: FortLewis.joinhandshake.com.Jack Llewellyn is CEO of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/durango-you-truly-rock/</link>
        <title>Durango, you truly rock!</title>
        <description>Behind every thriving community is a camaraderie of businesses, nonprofits and individuals who are dedicated to making a difference and paying it forward. And Durango is fortunate to have so many incredible community contributors, but so often, these entities fly...</description>
        <pubDate>Wed, 06 Mar 2024 23:28:48 -0700</pubDate>
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        <content:encoded><![CDATA[Behind every thriving community is a camaraderie of businesses, nonprofits and individuals who are dedicated to making a difference and paying it forward. And Durango is fortunate to have so many incredible community contributors, but so often, these entities fly under the radar and are selflessly doing what is best for others without recognition.The Durango Chamber is proud to host the Durango Rocks Annual Awards event, honoring and celebrating local businesses and community leaders by presenting 12 prestigious awards. Feb. 29 was filled with excitement as we acknowledged the outstanding achievements of our exceptional nominees who are local businesses, community leaders and nonprofit organizations that are making a difference and positively contributing to our economy. Reviewing the list of recipients, you’ll undoubtedly think of something they have done for our community.Congratulations to:Citizen of the Year: Dr. Joe Murphy.Spirit of Durango: Happy Pappy’s Pizza n Wings.Diplomat of the Year: Nora Stafford.Outstanding Contribution to the Community: Marc and Jane Katz.Nonprofit of the Year: Economic Development Alliance.Bill Mashaw Volunteer of the Year: Fred Riedinger.Morley Ballantine Women’s Leadership Award: LaTitia Taylor.Young Professional of the Year: Rebekah Click.Leadership La Plata Barbara Conrad Award: Natambu Obleton.Ed Morlan Entrepreneur of the Year Award: Elizabeth Philbrick.Small Business of the Year Award: Desert Sun Coffee Roasters.Business of the Year Award: Durango Nursery.As you can see, each recipient exemplifies integrity, accountability and resourcefulness. The diverse perspectives and experiences provide our community with an opportunity to thrive and succeed.Durango Rocks Awards program offers a time to celebrate and unite our community. It serves as a reminder that we can reach new goals and accomplish our dreams. And as part of that success, contribute making a difference. Find your passion and remember to give back and mentor others so they too can follow their passion.I also want to thank the Durango Chamber staff, without them, none of this could happen. Kim Oyler produced and directed the evening. Jennifer Dickens’ creativity welcomed the attendees with a year in review presentation and she designed the night’s program. And our newest team member, Madison Anderson-Oles handled social media, video assets and so many behind-the-scenes details. Thank you all for your dedication not only to the Chamber and Durango Rocks, but to our 700 members helping their businesses thrive.Durango Rocks is more than an awards program, it’s a chance to embrace the human spirit and the opportunities that arise as we collaborate to help one another, putting our differences aside.Throughout the year as you experience exceptional service or know someone who goes above and beyond, I invite you to nominate them. Simply go to https://www.durangobusiness.org/ and nominate. Let’s continue celebrating those who make Durango Rock.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/time-to-reflect-and-a-time-to-plan/</link>
        <title>Time to reflect and a time to plan</title>
        <description>As we begin a new year, it is a good time to not only reflect on successes of 2023 but set strategic goals, dust off business plans and update as needed. As small-business owners, we are presented with unique challenges...</description>
        <pubDate>Fri, 29 Dec 2023 20:33:25 -0700</pubDate>
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        <content:encoded><![CDATA[As we begin a new year, it is a good time to not only reflect on successes of 2023 but set strategic goals, dust off business plans and update as needed. As small-business owners, we are presented with unique challenges and opportunities. To navigate the ever-changing landscape here are some items to consider:Check in with your core advisers. If you don’t already have a relationship with a group of advisers, establish them in 2024. It’s good to have relationships before you need them. These include: a banker, an accountant, an attorney, insurance provider, a marketing specialist and an IT specialist, just to name a few. Also, your local Chamber of Commerce, Small Business Development Center, Business Improvement District, Region 9 and the Economic Alliance can be great resources, and we all provide services within our “swim lanes.”Building customer relationships. Having strong customer relationships is key to a successful small business. Examine your customers’ lifetime commitment to doing business with you. Know their likes and dislikes, offer loyalty programs, personalize communications, ask for their feedback. A repeat customer can be a wonderful ambassador to help promote your business.Employee development. Prioritize employee training and development in 2024. The Durango Chamber offers a variety of professional development opportunities throughout the year. From Lunch and Learns, Human Resource courses, Coffee Connection to our Eggs and Issues forums, all are designed for professional enhancement and growth. Ask your employees about their personal goals and help achieve them. A satisfied and engaged workforce contributes to increased productivity and business success.Local community engagement. Small businesses are the backbone of our community, and consumers gravitate toward those that actively give back and support others. Strong ties to various nonprofits not only can enhance a business’ reputation, they also provide a positive work environment.Increasing digital presence. Review your website with a fresh set of eyes. Optimize your website for mobile users, leverage social media platforms, maximize e-commerce opportunities. Having an online presence not only increases your local visibility, it expands your customer base to a broader audience.Diversity and Inclusion. Building a diverse and inclusive workplace will foster creativity, increase productivity, attract a variety of talent and promote equal opportunities. Having a varied workforce can include employees of different ages, gender, diversified backgrounds, religious beliefs, sexual orientation and disabilities are just some examples of how to diversify your workforce. Involving everyone and engaging input can spark new ideas and programs often leading to increased business.Developing an exit strategy. At some point in the maturing process of owning a business, you might want to sell, retire, change direction or close the business altogether. Whatever the situation entails, having an exit strategy before you need it can relieve much of the anxiety, emotional stress and offer clarity. Knowing what you ultimately want out of your business before a “must do” situation occurs can be a lifesaver. Having an exit strategy can give you peace of mind when a transitional opportunity presents itself.Embrace the new year, consider some of these goals and continue to be involved. The Durango Chamber is here as a resource, a promoter, an advocate and partner to help grow your business. Our staff is here for you, our business is to help grow your business.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/spread-the-holiday-cheer-right-here/</link>
        <title>Spread the holiday cheer right here</title>
        <description>With the recent snowfall, winter has officially arrived here in Southwest Colorado; and like so many of us, the Durango Chamber is excited to receive the much-needed moisture as we head into a busy holiday season. This magical time of...</description>
        <pubDate>Wed, 06 Dec 2023 22:29:59 -0700</pubDate>
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        <content:encoded><![CDATA[With the recent snowfall, winter has officially arrived here in Southwest Colorado; and like so many of us, the Durango Chamber is excited to receive the much-needed moisture as we head into a busy holiday season.This magical time of year would not be possible without the businesses, employees and volunteers who put in the time and commitment, bringing the holiday spirit to our winter wonderland, and we are grateful for every one of you. To our wonderful community members, your dollars are the best way to pay it forward to the businesses that give so much of themselves to make life in Durango exceptional. If you haven’t considered it already, keep the cheer right here while holiday shopping and look local first. It’s a great way to support our small businesses and the whole community.When you spend your money locally, each dollar circulates five to seven more times within the community. Known as the multiplier effect, this money helps maintain roads, parks and infrastructure that increases our quality of life and well-being. Local spending ensures a robust homegrown economy supporting entrepreneurs and provides ample employment opportunities. A healthy local economy helps everyone, from your friends and neighbors to the visitors who come to enjoy our neck of the woods.In the spirit of supporting the local dollar, the Durango Business Improvement District is continuing its annual Holiday Rewards Program. It began on Noel Night (Dec. 1) and ends once all rewards have been claimed. Along with Alpine Bank and Eolus Bar and Dining, the Durango Chamber is proud to sponsor this program, which rewards shoppers for spending money at selected Chamber and BID businesses. A total of 250 rewards are available to those who present receipts that place them in one of three spending levels ($200, $400 and $750). For a complete list of rules and participating businesses, visit BID’s website at DowntownDurango.org/holiday-rewards.In addition to our incredible businesses in Durango, those in Bayfield and Ignacio would also benefit from your support of local service providers, restaurants and retail locations. If there is something you can’t find in Durango, or you want to expand your shopping area, be sure to check out the fantastic options available in our neighboring communities.One last extension of gratitude goes to those who submitted their nominations for our annual Durango Rocks Awards event. Your nominations highlight the outstanding individuals, businesses and organizations that make a positive impact on our community every day. We look forward to celebrating with you all on Feb. 29. Be sure to mark your calendars and join us in celebrating these outstanding community members.Finally, we ask that you support our Durango Chamber members. For a complete list, visit DurangoBusiness.org.Happy Holidays from the Durango Chamber!Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/access-advocacy-and-a-voice-at-the-table-why-being-a-chamber-member-is-beneficial/</link>
        <title>Access, advocacy, and a voice at the table – why being a Chamber member is beneficial</title>
        <description>In October, I attended the Association of Colorado Chambers of Commerce annual conference in Glenwood. Coming away from this experience made me reflect on what the Durango Chamber of Commerce does and the various roles we play in the community....</description>
        <pubDate>Sat, 04 Nov 2023 23:17:41 -0600</pubDate>
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        <content:encoded><![CDATA[In October, I attended the Association of Colorado Chambers of Commerce annual conference in Glenwood. Coming away from this experience made me reflect on what the Durango Chamber of Commerce does and the various roles we play in the community.Some of the most important aspects for our members is access to public officials, advocacy for businesses, owners and employees, as well as a voice at the table regarding state and local issues that impact them. To achieve this, we have means to bring stakeholders to the table so that productive discussions can occur between those involved, from owners and employees to elected officials and decision-makers.As a business and community organization, we work hard to form these relationships with our local officials so our members have access to them. These relationships create open communication and give business owners and workers a real voice.Some past events we have hosted to uphold this commitment include the following:Healthcare ForumHousing ForumCity Council Candidates ForumState of the CommunityAnd recently, our Young Professionals of Durango partnered with the city of Durango and met with various departments.Last month, Eggs and Issues was another excellent program to put this to action, and we were grateful to have insight from Sen. Cleave Simpson, La Plata County Assessor Carrie Woodson and Guinn Unger, about how Proposition HH may impact our county. Providing this opportunity to community members was a way to foster open communication with leaders on each side of the issue, and participants were able to come away with more clarity and confidence on where they stand.That being said, the Durango Chamber of Commerce voted to oppose Prop. HH. Our primary concerns around the ballot initiative included the potential impact on special districts and a lack of certainty about how the initiative will pan out for taxpayers are a large part of what led us to make this decision.If you still need to vote, I want to remind you that ballots are due Nov. 7, and you may deposit them at any of the six ballot dropoff locations around the county. You can find your nearest location on the La Plata County Clerk and Recorder’s website.Also, mark your calendars, on Feb. 8, 2024 we are happy to announce our Chamber Day at the state Capitol. We are planning details to meet with state elected officials, view the legislative process in action and tour our state’s Capitol. Registration information will follow soon.Lastly, we appreciate the support of city, county and state officials in making these occasions possible. We are also thankful for our Chamber members and community members who participate in these informative events. We couldn’t do it without you!Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/mindfulness-leadership-and-community-excellence/</link>
        <title>Mindfulness, leadership and community excellence</title>
        <description>In September, we hosted a Coffee and Connections event with Fort Lewis College professor Amoneeta Beckstein. The presentation and discussion focused on maximizing leadership potential through mindfulness, and I was struck by the thoughtful discourse it inspired among our Chamber...</description>
        <pubDate>Wed, 04 Oct 2023 00:42:49 -0600</pubDate>
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        <content:encoded><![CDATA[In September, we hosted a Coffee and Connections event with Fort Lewis College professor Amoneeta Beckstein. The presentation and discussion focused on maximizing leadership potential through mindfulness, and I was struck by the thoughtful discourse it inspired among our Chamber members.When Beckstein asked the group what characteristics made a good leader, the group instantly started to chime in with words like kindness, compassion and ownership. These characteristics require a great deal of mindfulness and composure to apply them consistently, and they are precisely the characteristics many of our local leaders and business owners possess.Kindness and compassion toward the community at large make the individuals and organizations in Durango so special. Durango Rocks is one way the Chamber recognizes our community’s leaders for their tireless efforts. Look at any of our past recipients, and you will see dedicated people who have gone above and beyond to support their colleagues and community by demonstrating all the qualities of a mindful, compassionate leader.Durango Rocks honors several businesses and community members annually for their outstanding qualities as visionaries. Our members and the public nominate honorees for each category and the awards committee votes to select the final recipient based on merit, not popularity.The Business of the Year Award recognizes dynamic companies that share a commitment to excellence, business growth and the community. These companies demonstrate achievement in service as well as innovation in management. Past recipients include Morehart Murphy Regional Auto Center, Kroegers Ace Hardware, 1st Southwest Bank, Peak Food and Beverage, and Durango Dermatology.Small Business of the Year honors companies that have been in business for at least three years with fewer than 15 full-time employees. These businesses demonstrate innovation, perseverance and outstanding accomplishments in management. They do all of this while creating and growing a successful business. Past recipients include Adela Flora, Southwest Eye Consultants, Honeyville and Honey House Distillery, Durango Harley-Davidson and Pet Haus.Entrepreneur of the Year is an award given to an individual who creates a new business and is seen as a source of new ideas, goods or services. They take on the risks of building a startup and demonstrate strong vision, leadership and ingenuity. Past recipients include Ben Sorensen with Ascent Digital Media, Carol Clark with Union Social House, Erin Neer with MuniRevs, and Jeff and Jennifer Vierling with Tailwind Nutrition.Citizen of the Year recognizes those who have made a noteworthy contribution to the community that is above and beyond their profession or regular responsibilities. These people exemplify putting the community first and making Durango a better place to live and work. Past recipients include Gaige Sippy, Karen Zink, Bob Wolf, Ellen Roberts and Joanne Spina.Non-Profit of the Year recognizes outstanding achievement in the nonprofit sector. These organizations meet an unfilled need for the betterment of the area and serve with distinction. Past recipients include Region 9 Economic Development, Trails 2000 and the Community Foundation.Volunteer of the Year goes to a person who exemplifies the spirit of volunteerism and leadership, which is above and beyond their profession and everyday responsibilities. Past recipients include Vaughn Morris, Dave Woodruff, Lisa Barrett and Jeff Givens.If you have an individual, business or nonprofit you want to nominate for a Durango Rocks award, the deadline is 5 p.m. Oct. 31. You can submit your nominations under the Awards Nominations tab.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/supporting-durango-businesses-with-unique-offerings/</link>
        <title>Supporting Durango businesses with unique offerings</title>
        <description>There is a lot more to the Durango Chamber of Commerce than meets the eye. While networking events and other educational programs are integral to what we offer the community, we also work behind the scenes to support the well-being...</description>
        <pubDate>Thu, 03 Aug 2023 23:42:02 -0600</pubDate>
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        <content:encoded><![CDATA[There is a lot more to the Durango Chamber of Commerce than meets the eye. While networking events and other educational programs are integral to what we offer the community, we also work behind the scenes to support the well-being of local businesses, advocate on their behalf and provide resources for their employees, all creating economic vitality.In our more than 100 years as a membership-based business organization in Durango, we have learned to evolve and update our services to address the ever-changing issues that arise. Whether you are a member of the Chamber or not, we are advocating for the best interest of our local businesses and are continuously developing innovative ways to bring our community together.So, what exactly happens behind the curtain? It all boils down to active involvement, visibility and advocacy. We are a catalyst, connector, convener and champion for our members and the community.As a 501(c)(6), we act as a prominent voice for small companies and advocate at the local, state and federal levels providing input on the policies and issues that directly impact Durango’s businesses. Our advocacy work for our 700-plus members provides them a voice when they don’t have the time to monitor and attend the meetings and legislative sessions. When additional data and input is needed, survey results are reported to elected officials.Furthermore, the Durango Chamber is the parent organization for Leadership La Plata. The next cohort will represent 35 years and close to 600 graduates. In addition, we also have up to 40 Diplomats supporting the Chamber who help promote our mission and members with ribbon-cuttings, attend programs and enhance community involvement. Our Young Professionals of Durango connect, empower and engage with other professionals between the ages of 21 and 39 by providing educational, social and philanthropic activities.The connecting and convening side includes monthly offerings. Lunch and Learn Workshops feature local businesses that provide knowledge and resources on topics that range from marketing strategies, to branding to exceptional customer service and more. If you want to participate in a more relaxed networking environment, our Business After Hours is an excellent opportunity to interact with other local business leaders. Coffee Connections is the first Tuesday of the month.Our quarterly Eggs and Issues allows professionals to come together with influential leaders and government representatives to hear about current issues impacting our community and spark honest discussions. New this year is our “Get to Know the CEO” Speaker Series, where CEOs share inside knowledge from some of our community’s most accomplished leaders. Additionally, our Look Local First campaign is our ongoing effort to promote the importance of shopping and consuming local products and services to support a robust and diverse local economy.Other opportunities include: Friday Business Facts E-blast, a monthly newsletter that has both 2,500 subscribers and an average 40% to 50% open rate. Data Axel data mining tool provides national information for businesses and consumers. Our membership funds contribute invaluable marketing services like these, helping our members promote and grow their businesses.Through a wide variety of opportunities, you can get involved and meet like-minded professionals and business owners who love Durango and the surrounding area.If you have questions about joining the Chamber, please give us a call at 247-0312 or visit our website, durangobusiness.org, and learn more about our unique offerings.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/advocacy-group-looks-out-for-local-businesses/</link>
        <title>Advocacy group looks out for local businesses</title>
        <description>Summer is in full swing here in Durango. And after the winter we just had, it’s safe to say we are all ready for warmer days. Here at the Chamber, we are excited about all the opportunities the season provides...</description>
        <pubDate>Thu, 01 Jun 2023 23:04:03 -0600</pubDate>
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        <content:encoded><![CDATA[Summer is in full swing here in Durango. And after the winter we just had, it’s safe to say we are all ready for warmer days.Here at the Chamber, we are excited about all the opportunities the season provides to gather as a community to participate in some good old fashion fun. While the Chamber is getting ready to host programs and events, from Get To Know The CEO, to Eggs and Issues, to this month’s Business After Hours at Sky Ute Casino, I wanted to take a moment to highlight some other ways the Chamber is working behind the scenes to support the businesses that call Durango “home.”Our membership consists of 700 local businesses and organizations made up of approximately 20,000 employees. Subsequently, our role as an advocate for these members, 80% of which employ fewer than 10 people, is at the core of who we are as an organization.Representing our members and businesses that form the backbone of our community is a mission we don’t take lightly. This means it is essential to partner with other local organizations to ensure that Durango businesses receive fair representation at the city, county and state level when impactful decisions are made.Recognizing this need, the Durango Chamber of Commerce, in partnership with the Durango Area Association of Realtors, La Plata Energy Council and the Home Builders Association of Southwest Colorado, formed the Legislative Affairs Coalition.The LAC monitors city, county and other governmental agencies, participating in various commissions and meetings. In April and May alone, the LAC attended 30 meetings. It monitored more than 35 pieces of legislation, from important housing and health care initiatives to ones addressing land use and labor/employment. After close review, each LAC organization determined whether to support, oppose or monitor each piece of legislation in the best interest of the businesses we represent.The LAC writes monthly summary reports, which the Durango Chamber of Commerce shares to keep our members in the loop. These reports can be found on our website, under the Program/Workshops tab then select Government Affairs Reports.This spring, we also wrote letters of support for businesses like Durango Motor Co., which recently applied for a Plaza Grant from the Colorado Energy Office to help support the necessary infrastructure and installation of a DC FastCharge station in Durango. In addition, we advocated postponing changes to the lodgers tax allocations and supported boundary adjustments for the Enterprise Zone program in Mid-Town.To find out more about the recent state legislative session, our next Eggs and Issues will be held on June 15. State Rep. Barbara McLachlan and Executive Director of the Colorado Competitive Council Rachel Beck will be there to recap the state legislative session and discuss pertinent issues with attendees.For more information about decisions impacting Durango businesses or to register to attend upcoming chamber programs, we encourage you to visit our website at www.durangobusiness.org or call us at 247-0312, ext. 2.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/cultivating-leaders-in-la-plata-county/</link>
        <title>Cultivating Leaders in La Plata County</title>
        <description>While the New Oxford Dictionary of English defines leadership as the “action of leading a group of people or an organization,” it is so much more, and I think anyone can be a leader in any situation. I believe good...</description>
        <pubDate>Sun, 14 May 2023 10:45:00 -0600</pubDate>
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        <content:encoded><![CDATA[While the New Oxford Dictionary of English defines leadership as the “action of leading a group of people or an organization,” it is so much more, and I think anyone can be a leader in any situation.I believe good leaders park their egos and allow for failures, which can be great opportunities to learn.They publicly recognize those who work with them and let them know they’re appreciated. Leaders hire individuals for their talents and abilities, put trust in them and then get out of their way. Leaders take risks, challenge the status quo and motivate others to achieve something new and better. Leaders also recognize their own and others’ social styles, which gives insight to understanding interactions with others, resolving conflicts, and improving relationships and individual performance.The Chamber’s Leadership La Plata’s program helps develop personal and professional leadership skills, while broadening knowledge of our community. This year marks the 34th graduating class (2022-23), and we are so thrilled that more than 570 individuals have gone through LLP over the years.Let’s first look at the history of Leadership La Plata. Ideas of developing a leadership program for the area date back to 1980 when Steve Parker moved from the Front Range to Durango and suggested the idea to then Chamber executive director, Jasper Welch. Steve saw the success of leadership programs in Denver and thought a similar program in La Plata County had great potential.In 1988, Leadership La Plata was officially organized with the help of founding members: Steve Parker, Jasper Welch, Harold Green, Richard Ballantine, Bill Mashaw, Kay James, Joel Jones, Tom Compton, Alice Joiner, among others. The first graduating class was in 1988-89 with the likes of Ed Morlan, Rita Warfield, and Bill Brown, just to name a few. For a complete alumni directory, visit LeadershipLaPlata.orgCurrently, we are recruiting for the 2023-24 graduating class, and we’re asking you to help spread the word. Classes are up to 18 individuals who come from diverse backgrounds, various areas of La Plata County and are associated with different industry sectors. Applicants must be at least 25 years old and reside in La Plata County for at least a year or have worked in La Plata for at least five years.The class kicks off with a mandatory retreat the second weekend in September, along with one class monthly through May. Class curriculum includes leadership development and team building, along with an exploration of community-based topics such as arts and culture, business, diversity and regional issues, education, environment, government, health and human services, and public safety/criminal justice.Each class is unique with tours or hands on experience that allows for classmates to learn about the community while developing friendships. I participated in the 2007-08 class, and I am very grateful for what I learned and the individuals I met, with whom I probably would not have crossed paths otherwise.LLP has been an invaluable part of my own leadership development. Because of the training I received, I have more confidence to reach out to others that I don’t know, and I’ve developed better conflict resolution skills over the years.We invite you to be part of this fulfilling program! To learn more about Leadership La Plata and to apply, visit LeadershipLaPlata.org. Applications are due on May 31 at 11:59 p.m.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/chamber-sees-busy-first-quarter/</link>
        <title>Chamber sees busy first quarter</title>
        <description>Seeing more snow on the ground, it’s hard to believe it’s already April. All of us at the Chamber have had a very busy start to 2023, and now that we are into the second quarter, I wanted to take...</description>
        <pubDate>Sun, 09 Apr 2023 04:45:00 -0600</pubDate>
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        <content:encoded><![CDATA[Seeing more snow on the ground, it’s hard to believe it’s already April. All of us at the Chamber have had a very busy start to 2023, and now that we are into the second quarter, I wanted to take a quick glance at all we’ve done during the first quarter.The mission of the Durango Chamber of Commerce is to promote and support the local business community through communication, advocacy, education, leadership and stewardship. We do this in a variety of ways and through different programs.In early March, we celebrated Durango by honoring businesses, leaders and organizations that are making a positive impact in our community with the annual Durango Rocks Awards Celebration. If you know of someone, or a company that should be recognized, please nominate them by going to our website, DurangoBusiness.org.The Chamber educates our members by holding various programs to discuss important issues impacting our region. We feature workshops to assist organizations with marketing, public relations, human resources, management, customer service training and more. We also kicked off a new quarterly series, called “Get to Know the CEO,” featuring Rob Sarlls, CEO of Rocky Mountain Chocolate Factory. We’ll have other CEOs of various companies join us to provide information about their personal experiences, their company – its challenges, successes and future opportunities, and learn leadership tips that can help you grow.In February, we partnered with the La Plata County Economic Development Alliance to host a workforce housing forum, where we had more than 120 participants. Housing is a top priority that must be addressed, and we were honored to bring so many players together for one of these conversations. Public and private partnerships are needed to meet the demand for our area’s housing issues, and progress is being made.An important function of the Chamber is advocating for a strong business environment on the local, state and national levels. Recently, the Chamber, along with La Plata Forum, hosted a City Council Candidates forum to learn more about the five candidates who ran for two open positions.At the state level, the Chamber is reviewing legislation that could impact our business community and either supporting bills or opposing them and communicating with our members and legislators. It’s important that Durango has a voice at the state level to weigh in on policies that could negatively or positively impact our businesses.The Chamber offers a leadership program called Leadership La Plata and applications are now being accepted. We invite you to apply or share this information with someone you know who wants to gain personal and professional leadership skills, as well as learn more about the community.All of the efforts of the Durango Chamber are to ultimately help the economy grow. I’m looking forward to the rest of the year, as we have a lot of exciting programs in the pipeline. If you have any questions or thoughts, please don’t hesitate to call us at 970-247-0312, ext. 2 or visit DurangoBusiness.org for more information.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/celebrating-durango-during-this-years-durango-rocks-awards-event-mar-9th/</link>
        <title>Celebrating Durango during this Year’s Durango Rocks Awards Event Mar. 9th!</title>
        <description>All of us at the Chamber are honored to host one night every year, bringing together the community to applaud the achievements of businesses, nonprofit organizations and leaders. It’s an evening of celebration, unity and community pride. It’s a time-honored...</description>
        <pubDate>Wed, 01 Feb 2023 00:28:51 -0700</pubDate>
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        <content:encoded><![CDATA[All of us at the Chamber are honored to host one night every year, bringing together the community to applaud the achievements of businesses, nonprofit organizations and leaders. It’s an evening of celebration, unity and community pride.It’s a time-honored event that began more than 40 years ago. Every year, the Chamber solicits nominations from the community for various award categories. We take these nominations to a Selection Committee to review the criteria and the nominations, ultimately selecting the finalists and the recipients. The awards are given based on merit and a demonstration of leadership, achievement, innovation, employee relations, development and resilience. It’s a great way to recognize all of these characteristics that, in the end, contribute to the overall betterment of the Durango-area.This year, the Chamber is hosting the Durango Rocks Awards Ceremony on Thursday, March 9, at the Community Concert Hall at Fort Lewis College, starting at 5 p.m. We celebrate awards for businesses, small businesses and the Spirit of Durango that exemplify commerce and civic leadership, community involvement and management practices. The nonprofit award goes to an organization that accomplishes noteworthy results on behalf of the community, embodies altruism and respect.Individual awards include the Citizen of the Year, who is selected based on significant contributions to our community and outstanding leadership, and inspiration to others by example. The entrepreneur award is selected based on demonstration of entrepreneurial spirit through the creation of a local business, and noted for creativity and sound business practices. Volunteer of the year criteria includes cooperation, positive interaction with others, dependability and demonstrates exceptional service to the community and organizations. The Leadership La Plata award recipients inspire others to work collaboratively, demonstrate initiative and are graduates of the LLP program.If you know of a business, organization or individual who fits any of these criteria, we invite you to nominate them (for next year), along with some background on their achievements. It’s easy to fill out the online form found on our website.We couldn’t hold this event without the support of other organizations! Thank you to our sponsors who, many have supported us over the years, including 1st Southwest Bank, Baird Wealth Management, Colorado Housing & Finance Authority, Durango Area Association of Realtors, Bank of Colorado, A&L Coors, Tafoya Barrett & Associates, Sky Ute Casino and Resort, Fort Lewis College and Mercy Hospital.Again, please join us March 9 to celebrate Durango. Reserve your seat by going to our website, DurangoBusiness.org now through March 9. Discounted tickets are available only through Feb. 9.I’d like to take this opportunity to thank the Chamber Board Members who dedicate their time and services to help reach the short & long-term goals we set every year. In 2023, Chamber board leadership is under president, Charles Spence with Maynes, Bradford, Shipps, & Sheftel. Many thanks to immediate past president, Vaughn Morris with the Boys & Girls Club of La Plata County, for his leadership on the board. Other board members include: Diana Murray, ASAP Accounting; Dr. Karen Cheser, 9-R School District; Michael Hennon, The Payroll Department; and Melissa Youssef, City of Durango representative. Join me in welcoming our new board members: Brandon Mencini, Mercy Hospital; Melisa Jackson Palmer, Bank of Colorado; Rebekah Click, Durango Motor Company; Joseph Kuzma, YPOD representative; Neil Dolder, LLP representative; and Matt Gomez, Diplomat representative. And thank you to our 700+ members for all you do! Learn more at DurangoBusiness.org.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/buying-local-makes-a-big-impact/</link>
        <title>Buying local makes a big impact</title>
        <description>In partnership with the Durango Business Improvement District, Alpine Bank and Eolus Bar &amp; Dining, the Durango Chamber is once again co-sponsoring the Holiday Rewards Program. This program compensates those who shop locally at restaurants, retail shops, personal services, accommodations,...</description>
        <pubDate>Sat, 10 Dec 2022 22:27:28 -0700</pubDate>
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        <content:encoded><![CDATA[In partnership with the Durango Business Improvement District, Alpine Bank and Eolus Bar & Dining, the Durango Chamber is once again co-sponsoring the Holiday Rewards Program. This program compensates those who shop locally at restaurants, retail shops, personal services, accommodations, attractions and other selected businesses.When you spend $100 or more, you may receive a gift card from one of 12 local businesses. All you have to do is go online and submit your receipts from participating local businesses. Gift cards are available until they are all claimed. You can find eligible businesses at DowntownDurango.org/holiday-rewards. There are definitely more rules you need to check out online, but this has been a very successful program and we’re pleased to be a partner again this year.Why is this program important? It’s simple. The message is buying, eating, shopping and looking local first. Before you go online to purchase a gift, why not check out our local stores that might have something similar (or even something better)? Your actions have significant impacts on our community. Besides, how often have you ordered something online that didn’t fit, was the wrong color, wasn’t what you thought it was (didn’t match the picture)? These are just a few things to consider before you add it to your online cart and click “buy.”Buying local not only allows you to try it before you buy it, but there are many economic reasons. I’ve probably said this multiple times throughout the years: When you look at the big picture, we all benefit. It’s called the multiplier effect, and this happens when you purchase something from a local business and those dollars get recirculated, creating more jobs and a better economy for all. Think of it this way, local businesses pay their employees, who then spend money at other local businesses who remit taxes. Some of this money goes to our public infrastructure, schools, parks, roads and more. In essence, you are contributing to the overall economy both socially and economically. Local businesses are also more likely to support nonprofits in our area. Durango is fortunate to have many nonprofits that help fill the void where services are needed, and we also have many generous businesses that make cash and in-kind donations that help keep these organizations operating.Another great way to connect locally is by personally donating to these local nonprofits. With so many nonprofits in Durango, there’s sure to be one that aligns with your passions, whether it’s children or the elderly, the environment, animals, social services, education, arts and culture, and so much more. In fact, the Durango Chamber has more than 50 nonprofits that are members. To help you with ideas, visit our website, DurangoBusiness.org and search our online directory.Before you click “buy now” this holiday season, remember buying local has a major impact on our economy. And these are just a few ways you can help make a big difference and continue to support our fantastic community as a great place to live.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/make-your-voice-heard/</link>
        <title>Make your voice heard</title>
        <description>Voting is an important part of our country and government. It’s an opportunity to engage in helping determine the future of our county, region, state and nation, and it significantly impacts and shapes the direction of our community. We have...</description>
        <pubDate>Sat, 05 Nov 2022 23:51:43 -0600</pubDate>
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        <content:encoded><![CDATA[Voting is an important part of our country and government. It’s an opportunity to engage in helping determine the future of our county, region, state and nation, and it significantly impacts and shapes the direction of our community.We have an opportunity to lend our voice to making decisions with important ballot initiatives, and we need to hold elected officials accountable. Your vote makes a difference. Some races are decided by only a handful of votes. Everyone has a role in deciding our path, every vote truly does count.The Chamber recently hosted a candidates’ forum for the positions of county treasurer and county commissioner. This provided an opportunity to ask candidates questions that are top of mind and about issues that are important to our business community and the health of our economy. The forum can help business owners and residents make informed decisions when voting. Here are some tips from my perspective:Do your research. Sometimes ballot initiatives seem like good ideas, but there may be unintended consequences. As the Chamber CEO, I suggest knowing how it impacts businesses, so it doesn’t have a detrimental effect on our community and local companies, including their employees.Understand the candidate and where they stand. Get to know individual’s ethics and their position on certain issues. Vote for person and not the party. Look at the incumbent’s voting records to see how they voted; this will give you a true indication on where they stand, rather than the 30-second sound bites you hear on the radio.Now, a quick segue to voting with your dollars. Your spending decisions matter too. Buying local is important, especially with the upcoming holiday season. It’s more important than ever to support our local businesses who employ our friends, neighbors and community members. They, in turn, spend money at other local businesses. It’s called the multiplier effect where the mighty dollar continues to circulate throughout our community. Our local and small businesses also support the community by giving money to our nonprofits, supporting youth and high school teams, rec teams, the arts and more!A good example of voting with your dollar and initiatives that may have negative impacts on our business community include propositions 124, 125 and 126. At first blush, it may seem like it would be more convenient to simply shop at a grocery store and purchase wine. But stop and think about all our small business that are liquor stores who employ knowledgeable people who assist you with pairings and party planning. Grocery store workers are not likely to be able to help you pick out that bottle of wine that would go perfectly with your special dinner or event. It is estimated that if all of these propositions pass, 80% of local liquors stores will be out of business within a few years.Don’t forget – Election Day is Tuesday, Nov. 8, and you must drop off your ballot by 7 p.m. Log on to GoVoteColorado.gov for information and sign up for Ballottrax, which lets you know when your ballot is sent, received and counted. Don’t forget to sign your ballot – your signature gets verified and helps keep our elections secure. Ballot drop-off locations are conveniently located in Ignacio, Bayfield and Durango. Exercise your right to vote and make your voice heard!Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/getting-back-to-the-basics/</link>
        <title>Getting back to the basics</title>
        <description>As the summer winds down and schools start up again, we’re reminded that it’s time to get back to the basics. The pandemic and the resulting aftermath of inflation, labor shortages and supply chain challenges have thrown all of us...</description>
        <pubDate>Fri, 19 Aug 2022 23:27:08 -0600</pubDate>
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        <content:encoded><![CDATA[As the summer winds down and schools start up again, we’re reminded that it’s time to get back to the basics.The pandemic and the resulting aftermath of inflation, labor shortages and supply chain challenges have thrown all of us for a giant loop. We’ve had to reimagine how we do business, adhere to various public health ordinances and regulations, and find ways to comply with new laws that impact the bottom line. This has been no small feat for our businesses or community, but it’s a true testament to how resilient we all are in the face of adversity.I know of some businesses that are “surviving” but are exasperated with these challenges and continued pressure to turn a profit while being saddled with more government fees and regulations. Although times may be tough, now is a good opportunity to revisit your business plan, review the reasons that inspired you to start your business and get back to the fundamentals.While the idea of getting back to basics may seem fruitless now, it’s important to take a moment to think about the foundation of your business, mission, vision and values. This can help you forge ahead and reignite the passion.At the Chamber, we’re doing the same. We’re analyzing the services and programs we offer and identifying better ways to provide resources to our members. We’re also revisiting the role we play in the community and why having a strong Chamber of Commerce is important. Here’s what we’re assessing, which may also help your organization:What is your purpose? It’s the “why” to every operation. For the Chamber, our business is helping other businesses succeed. We provide workshops that can help your business grow. We also provide a big voice for small business. Our organization doesn’t receive funding through government or grants. We are membership-based, which means we represent approximately 750 businesses and advocate for our members when we speak to city, county and state officials and weigh in on issues that impact the business community.Identify your customers and target market. Has it changed since the pandemic? This is an important aspect to review as the world continues to evolve.What do your customers need/want? Knowing how your customers find you and what they want helps refine your marketing and messaging strategies and keeps you on track.Who’s your competition and can you learn something from them? Are there aspects that you can cultivate or do better? This is an opportunity to differentiate your business from the competition. At the Chamber, we have other partner organizations that aren’t competitors but may cross over into each other’s primary functions, which I refer to as swim lanes. As we identify any cross-over, we look for ways to partner and collaborate.In the end, I encourage everyone to get back to the basics from time to time. By going back to the “why” you’re in business helps you serve customers better; and the fundamentals can keep you grounded, no matter what comes your way.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/tips-on-starting-a-new-business/</link>
        <title>Tips on starting a new business</title>
        <description>Steve Jobs once said, “The only way to do great work is to love what you do.” We all spend most of our waking hours working, so we better enjoy what we do. The Durango Chamber is often asked about...</description>
        <pubDate>Fri, 17 Jun 2022 23:42:25 -0600</pubDate>
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        <content:encoded><![CDATA[Steve Jobs once said, “The only way to do great work is to love what you do.” We all spend most of our waking hours working, so we better enjoy what we do.The Durango Chamber is often asked about how to start a business, what resources are available and what is needed to be successful. Jobs also said, “If you really look closely, most overnight successes took a long time.” Part of the secret sauce is about hard work, determination and a desire to succeed. But that’s not all it takes. Here are some basic tips to starting your own business.Find your passion, identify a need, then pursue it. A lot of time and effort goes into starting a business, so you better love what you’re creating. I had a passion for music and enjoyed playing music that made people want to get up and move. So, I started a local DJ business, Aiko Aiko Sound. As you develop your idea, know that it takes time. You should also research the competition and the market (Is there a demand?), and identify strengths, weaknesses, opportunities and threats (SWOT analysis).Develop a business plan. One of the first questions I ask those who want to start a business is, do you have a business plan? A business plan is a working document that’s flexible with the market. It’s a road map that gives you focus to explore every angle of your business and can identify areas where you may need additional help. It also provides valuable information for your banker and other possible investors. A good business plan answers the tough questions and will be your go-to document as you get closer to making your dream a reality.Funding is essential. Undercapitalized business ventures can equate to future problems. There are many resources for financing, including small-business loans, funding from angel investors, incubators or other investor groups. In addition to traditional lenders, Region 9 Economic Development District can provide “bridge gap financing.” Your own finances combined with a traditional loan may not meet the amount needed, and Region 9 can potentially help. I suggest engaging with it early in the process because it can provide valuable insights and help with your business planning.Market your business. You’ll need to promote your new company, and there are many ways to do this. The Chamber offers networking, collaboration and marketing at very low costs. In addition, digital marketing is another effective option to target your audience. Develop a plan that includes defining goals, target markets and strategic positioning to promote your business. If you don’t inherently know how to do this, identify resources that can assist.Use available resources. The Small Business Development Center, SBDCFortLewis.org, offers consulting and provides quarterly “Starting Your Business” workshops. The Southwest Colorado Accelerator Program for Entrepreneurs – SCAPE – also offers assistance and access to funding for startups; GoSCAPE.org. And of course, the Durango Chamber can offer resources and opportunities to help your business succeed; DurangoBusiness.org.Starting a business can be challenging, but knowing the right tools and resources will help make it easier for you and can help pave the way to success.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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        <link>https://www.durangoherald.com/articles/columnists/are-you-prepared-to-handle-a-crisis/</link>
        <title>Are you prepared to handle a crisis?</title>
        <description>June 9, 2002, I was flying out of Durango to Denver. As we boarded the flight, we could see a large plume of smoke over Missionary Ridge. While flying over the fire, I knew that it wasn’t going to be...</description>
        <pubDate>Sat, 28 May 2022 17:38:01 -0600</pubDate>
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        <content:encoded><![CDATA[June 9, 2002, I was flying out of Durango to Denver. As we boarded the flight, we could see a large plume of smoke over Missionary Ridge. While flying over the fire, I knew that it wasn’t going to be good because there was nothing to slow it down. This year we are, once again, experiencing dry, arid conditions with high winds and no moisture in the near-term forecast for our area.ResourcesThe U.S. Small Business Administration is a resource that offers steps to help you in case of an emergency. Other resources to consider:Ready.gov/businessRedcross.org/get-help/how-to-prepare-for-emergencies/make-a-plan.htmlSBDCFortLewis.org/Over the last several years, we’ve experienced the Gold King Mine spill, wildfires, area flooding, a pandemic and more. Many of these situations have caused us to vacate our offices, hoping to return with everything still intact. As business owners, it’s essential to have an emergency preparedness plan. Unfortunately, it’s not a matter of if, but when, so here are some tips to get you started:Step 1: Assess your risk. We all have vulnerabilities and weaknesses. Knowing what those are and the type of disaster that could impact your business can help you return to operations quicker. Do a self-assessment. Are you in a flood plain? Are you susceptible to fires, possible tornadoes? Or are you vulnerable to cyberattacks?Step 2: Create a plan. Developing a plan while operations are normal will help you in a time of crisis. Identify immediate priorities and know where to find the information and which items need to happen first or be removed quickly. Develop checklists by using online resources and tool kits. The U.S. Small Business Administration has free online resources, including a wildfire preparedness checklist, a winter weather preparedness checklist and a flood preparedness checklist. All of these have unique details to help you in times of crisis. Being prepared and having everyone know their role can help calm the situation and provide everyone with the knowledge of what they need to do to help.Step 3: Practice your plan. Sporting facilities, theaters, schools and other activities rehearse practice drills so everyone knows what to do in a certain situation. Preparing, following a plan and practicing will give your staff members the information and confidence they need to survive the disaster. Develop an outline so each employee knows their role is in case of an emergency.Contact your insurance agent – they are a great resource. Confirm what coverage you have and what you don’t have. Ask the tough questions, including: Do you need more coverage? Do you have coverage to pay your employees if the business must be closed because of the disaster?Having a relationship with your banker is another must. They can provide you with needed financial assistance should there be a crisis. Establishing that relationship before you need it can help expedite the process.We are fortunate to live in Durango because during times of need, our community always comes together to help one another. I hope we don’t experience another disaster, but it’s inevitable. Having a plan in place could help save your business, or more importantly, save a life.Jack Llewellyn is executive director of the Durango Chamber of Commerce. Contact him at jack@durangobusiness.org.]]></content:encoded>
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