Travel

Agent? Adviser? In travel, terms are changing
The Travel Troubleshooter

Agent? Adviser? In travel, terms are changing

October 19, 2019

The top agents had a defined set of skills and certifications, and they belonged to the same trade groups. So for someone like Kathleen Corcos, who recently contacted me for…

New fresco with gladiators discovered in Pompeii
Travel

New fresco with gladiators discovered in Pompeii

October 17, 2019

A view of a well-preserved fresco depicting fighting gladiators in the ancient Roman city of Pompeii, Italy, recently unearthed by archaeologists. The new discovery – located in the Regio V…

California to ban smoking on state parks, beaches
Travel

California to ban smoking on state parks, beaches

October 15, 2019

California State Parks Supervising Ranger Tony Tealdi talks to reporters at the fallen Pioneer Cabin Tree at Calaveras Big Trees State Park in 2017, in Arnold, Calif. California will ban…

Do you need an international permit to drive overseas?
The Travel Troubleshooter

Do you need an international permit to drive overseas?

October 5, 2019

Not paying for the document, which translates your American license into 10 languages, could be an expensive mistake. At least that’s the conventional wisdom. But people like Bill Oliveri have…

To fight unfair damage fees, always take pictures
The Travel Troubleshooter

To fight unfair damage fees, always take pictures

September 28, 2019

Except on a recent trip to Houston. After two exhausting days of driving, I collapsed in the bed of my VRBO vacation rental. I didn’t notice the scratch marks on…

When evacuating a plane, you can help save the day
The Travel Troubleshooter

When evacuating a plane, you can help save the day

September 21, 2019

It won’t be the only factor, of course. Personal space on planes is more scarce than ever. The FAA will also have to decide when a seat is too uncomfortable,…

At the Large Hadron Collider, a peek at the future of science
Travel

At the Large Hadron Collider, a peek at the future of science

September 20, 2019

Visitors walk among displays in the Universe of Particles exhibition hall. Every half-hour, a six-minute “immersive audio-visual experience” tracks the history of the universe and describes the fundamental research questions…

More travelers feel betrayed by loyalty programs
The Travel Troubleshooter

More travelers feel betrayed by loyalty programs

September 14, 2019

Franklin, an American Express cardholder since 1969, was trying to redeem some of the 500,000 points he’d accumulated on his card over the years. He thought it would be easy…

Women-only adventure travel is surging
Travel

Women-only adventure travel is surging

September 8, 2019

Registration for REI’s women-specific travel adventures more than doubled from 2018 to 2019. One of the trips the company offers is its San Juan Islands Women’s Kayaking Weekend.Courtesy of REI…

It’s getting harder to beat airport car-rental fees
The Travel Troubleshooter

It’s getting harder to beat airport car-rental fees

August 31, 2019

Consider what happened to Art Kraus in Salt Lake City recently. When he arrived at a downtown location to pick up a rental vehicle, an Enterprise representative said he would…