Travel

A few pictures can save you from damage claims
The Travel Troubleshooter

A few pictures can save you from damage claims

August 30, 2014

Just ask Steve Wolf, who happens to be an expert on photographic evidence. When he recently rented a car in Denver, he instinctively started videotaping his rental from every angle,…

Mimicking airlines, hotels get fee-happy
Travel

Mimicking airlines, hotels get fee-happy

August 30, 2014

This year, hotels will take in a record $2.25 billion in revenue from fees and surcharges, 6 percent more than in 2013 and nearly double that of a decade ago,…

Missing from New Zealand’s slopes? Snow
Travel

Missing from New Zealand’s slopes? Snow

August 16, 2014

The Remarkables ski area near Queenstown, New Zealand, is one of several large ski areas that has been making snow at record rates after the warmest start to winter ever…

Pompeii: Dead city lives in ruins, imaginations
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Pompeii: Dead city lives in ruins, imaginations

August 16, 2014

In A.D. 62, a major earthquake toppled buildings, causing severe damage, harbinger of what was to come. Seventeen years later, in A.D. 79, Mount Vesuvius erupted, burying Pompeii in a…

Time to terminate unfair, one-sided cancellation rules
The Travel Troubleshooter

Time to terminate unfair, one-sided cancellation rules

August 16, 2014

Most airline tickets are nonrefundable and require a hefty change fee plus any fare differential. And many hotel rooms are totally nonrefundable and nonchangeable, so you could lose the entire…

Touching the clouds
Travel

Touching the clouds

August 16, 2014

Day hiking highs in 100-year-old Rocky Mountain National Park

Are travelers giving up on loyalty programs?
The Travel Troubleshooter

Are travelers giving up on loyalty programs?

August 2, 2014

After years of putting up with blackout dates, broken promises and bait-and-switch games, American travelers – particularly air travelers – are saying “Enough!” They’re refusing to play the loyalty-program game,…

Great white tourism
Travel

Great white tourism

August 2, 2014

Shark sightings lure visitors to Cape Cod and merchants cash in

19-year-old flies 29,000 miles around globe
Travel

19-year-old flies 29,000 miles around globe

July 19, 2014

Matt Guthmiller, 19, completed the more than 29,000-mile journey in a leased single-engine airplane late Monday night when he touched down at Gillespie Field in El Cajon, California. Guthmiller made…

‘Sweet Home Alabama’ to welcome tourists
Travel

‘Sweet Home Alabama’ to welcome tourists

July 19, 2014

“Alabama The Beautiful” signs that have stood at the state line since 2003 will be replaced with green and white signs saying “Welcome to Sweet Home Alabama.” The new signs…

Car rental companies rev up exotic offerings
Travel

Car rental companies rev up exotic offerings

July 19, 2014

In the past few years, some of the biggest car rental companies have added the finest cars money can buy to their fleets. Alongside the practical Toyotas and Fords are…

Who should pay for mistake? United or me?
The Travel Troubleshooter

Who should pay for mistake? United or me?

July 19, 2014

I am writing to you for advice and help regarding a most frustrating experience with booking award travel and the resulting confusion and lack of help from United Airlines. My…

Tiny Belize teems with jungle ruins, sea life
Travel

Tiny Belize teems with jungle ruins, sea life

July 5, 2014

That ancient appeal draws in backpackers eager for adventure as well as divers ready to gawk at its bustling reefs or plunge into its famed Blue Hole. Belize has all…

Busting five myths about tipping
Travel

Busting five myths about tipping

July 5, 2014

There’s no need to leave money for a hotel housekeeper. The median hourly pay for U.S. hotel housekeepers is $9.21, a spokeswoman for the UNITE HERE union says. The union’s…

Wild and untouched
Letter from Korla

Wild and untouched

July 5, 2014

China’s Bayinbuluke Grasslands reward the adventurous traveler

Scientists resume digging at La Brea Tar Pits in LA
Travel

Scientists resume digging at La Brea Tar Pits in LA

June 28, 2014

Officials at La Brea Tar Pits are reopening a shuttered exhibition hall and reactivating an excavation site, allowing visitors to watch as workers dig for prehistoric fossils from a pool…

Fidel’s former limos reborn as taxicabs
Travel

Fidel’s former limos reborn as taxicabs

June 28, 2014

Today, the limos have been decommissioned and repurposed as Havana taxicabs, at the service of tourists who want a little slice of history to go with their ride across town.…

U.S. credit cards can let you down when overseas
The Travel Troubleshooter

U.S. credit cards can let you down when overseas

June 28, 2014

When I motored south from Alsace, France, to the Italian Alps not long ago, I failed to do that. It resulted in one of the scariest moments of my life.…

Mysterious Manaus
Travel

Mysterious Manaus

June 14, 2014

50,000 World Cup tourists expected in this rainforest city

More airports adopt free Wi-Fi
Travel

More airports adopt free Wi-Fi

June 14, 2014

“Wi-Fi Before You Fly. Now Free,” it announced. Saving a speck of time and trouble, Parker tapped directly into the service offered by the airport, where fliers without their own…

For World Cup tourists, sticker shock to kick in
Travel

For World Cup tourists, sticker shock to kick in

June 14, 2014

Tourists enjoy the sunset on Copacabana beach in Rio de Janeiro, Brazil. World Cup tourists should prepare to dig deep into their wallets. It’s not just the hotels and flights…

My mom died, but my airline won’t refund my fee
The Travel Troubleshooter

My mom died, but my airline won’t refund my fee

June 14, 2014

Q: I recently flew from Washington to Chattanooga, Tenn., on US Airways, because my mother was ill. I planned to stay three days, but her condition worsened, and we put…

Five common travel mistakes: Avoid them
The Travel Troubleshooter

Five common travel mistakes: Avoid them

May 31, 2014

But simple as that sounds, in practice it’s not always that easy. Let me say right from the outset that I hardly started out as the world’s smartest traveler. But…