Our daughter passed away in Chicago three weeks ago.

I visited our local post office to set up having her mail delivered here. After the usual 20-minute wait, I was abruptly told to use the online form to change the address as dictated by the pamphlet that was handed to me.

Returning home and going online led to the revelation that you cannot have another person’s mail forwarded to you using the online feature. Consequently, I called the United States Postal Service “help” line and was told that our post office would have to contact our daughter’s post office to affect the transfer.

After another 20 minutes in line at our facility, I was told, abruptly, “We don’t call other post offices.”

Asking for the manager of our location, I was directed to talk to one Terrell Strauss. He informed me, through one of his employees, that he would not talk to me!

This morning, after another 20-minute wait, I talked to Victoria Delcid, Terrell’s boss, who kindly listened to me with glazed eyes after announcing her arrival with, “I don’t have time for this.” She did listen to my lament with an air of resignation because, I’m sure, she realized that there was nothing she could do with protected unionized government employees who don’t know their jobs or don’t care since there is not another option.

Are these the single-payer people we want handling our health care when they can’t operate their own system?

Be careful what you wish for!

Chuck Brannen

Durango