Curiosity is more than a soft skill – it’s a value that can help lead an effective team culture. In a world defined by disruption and constant change, curiosity is how we stay innovative, connected and ahead of (or at least not far behind) the curve.
The problem is, once systems are in place and things are running smoothly, most people stop asking questions. We assume the way it’s always been done is the way it should be. The best leaders challenge that mindset. They ask better questions, spot blind spots early and move forward with opportunities others miss.
For business owners and managers, curiosity isn’t passive, it’s an important tool. It helps engage employees, inspire ideas and build stronger teams. I tell every new hire: Your role is to ask why things are done this way. If something doesn’t make sense, speak up. If you think it can be done better, say so.
This isn’t about questioning everything. It’s about driving improvement. The organizations that keep evolving are the ones that stay curious, especially when things feel comfortable or routine.
Start by asking better questions. Curiosity doesn’t guarantee results, but it gets you moving. Not every idea will stick. But if nobody is asking the hard questions, progress stalls.
If you’re leading a team, ask questions that open doors instead of shutting things down. After reviewing your organization’s dashboard, ask the question:
These types of questions don’t just generate ideas; they encourage engagement. When people feel like their perspective matters, they contribute more. And when leaders listen with intent, the culture shifts.
Good leaders don’t explore for the sake of it; they use curiosity to strengthen strategy, align teams, and reinforce values. It’s not exploration for the sake of it; it’s purposeful.
A couple of questions that can help with business effectiveness and overall strategy:
- Are there any consistent problems that are worth rethinking?
- Does this decision align with our mission, or just solve a short-term need?
The point isn’t to interrogate your team. The goal is to challenge assumptions and create space for forward-thinking ideas. That’s what drives innovation, retention and trust.
If you’re leading without curiosity, you’re probably missing something important, especially in today’s environment, where change comes fast and often. Staying curious helps you stay agile, rethink the process and adjust in real time.
There was a time when having all the answers was seen as the mark of a strong leader. We’ve all had that teacher who shut down challenges and framed themselves as the authority. That approach closes off engagement. Contrast that with the teacher who welcomed questions, encouraged fresh ideas and created space for dialogue. Those classrooms buzzed with energy, and those teachers made a lasting impact.
Curiosity isn’t a detour from leadership. It is leadership. It fuels improvement, keeps organizations evolving and aligns people around purpose.
Jeff Dupont is CEO of Durango Chamber of Commerce.
