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Letters: Do they care about customers’ health?

In this first phase of opening up Colorado, I had two very different experiences at local businesses.

I had an appointment at Durango Dermatology. As soon as I parked, employees approached me, wearing masks.

While I remained in my car, they checked me in, took my temperature and asked if I had any coronavirus symptoms. Then I waited in my car for the doctor.

When she was ready, a masked assistant escorted me straight to the examination room. Everyone wore a mask throughout the appointment, as did I.

The message I got was that my safety – along with the safety of everyone who works at Durango Dermatology – matters.

Today, I went to pick up my car. There were six employees in the auto service area. I had to walk by all of them to get to my service rep.

The first man pulled a bandanna up when I approached.

None of the others wore masks, and there was no way to stay six feet away from them.

During the transaction – talking with them about the car, looking through the paperwork, signing it and running the credit card – none of the employees wore masks.

I did.

I wear a mask to protect others. I’m 73, a member of the demographic with higher death rates from this pandemic.

Doesn’t the auto service department care whether their customers live or die?

Claire RainesDurango