At LPEA, we diligently work to support our members in making investments in solar and battery systems, and we believe those decisions should be grounded in clear, accurate information with help available every step of the way. Recent claims regarding a member’s solar project mischaracterize both the timeline and the financial impact (Letters, Herald, March 22).
Here are the key facts: The account in question was mistakenly placed on a residential rate in 2021. LPEA identified and corrected that error in March 2024 – nearly a full year before the member applied for and installed a new solar and battery system in 2025. That timing matters. The investment decisions were made under the correct commercial rate structure.
A member’s bill may not change substantially after installation. This can be influenced by several factors, including demand charges and the timing and quantity of electricity used during peak hours. System configuration and battery sizing also play a role in how much savings a member ultimately realizes.
Just as important, our team is here to help. LPEA’s Member Services staff is available in person four days a week in both our Durango and Pagosa Springs offices, offering one-on-one support to help members understand their usage, rates and energy options. We encourage any member considering solar or storage to connect with us early in the process.
LPEA remains committed to fairness, transparency and supporting our members in making informed energy decisions. Ensuring accurate information and being available to help navigate it is part of that responsibility.
Chris Hansen, LPEA CEO
Durango
