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Transit Center ticket booths back on track

Severed fiber-optic lines to blame for service interruption

Tickets booths at the Durango Transit Center were back up and running Friday after fiber-optic lines that serve the center and city of Durango offices within the building were accidentally cut last week.

The severing of the wires caused the ticket booths at the Transit Center to not work properly for about six days, a city official said. They were cut Nov. 1 during construction on side streets off of Main Avenue.

The wires were fixed Thursday evening, said Amber Blake, the multimodal administrator for the city of Durango.

Blake said the fiber-optic wires are all interconnected, and when they were cut, the city network, Internet and phones became unavailable, thus hindering all forms of communications and ticket sales.

She said the affected offices were moved to various locations to keep operations going smoothly. The dispatch and other shared offices were moved to a service center in Bodo Park; the parking office was moved to the secondary window at City Hall.

People who rely on the transport system were not severely affected, Blake said.

“All of the buses continued to run on schedule,” she said.

Bus passes were sold at City Hall and the library, Blake said.

The cutting of the wires was strictly accidental and not an act of malice, she said.

“We’re back up and running,” she said. “We apologize to the community for any inconvenience that may have caused confusion.”

vguthrie@durangoherald.com



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