Author - The Durango Herald
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Christopher Elliott
Position: Staff reporter

What all the recent United Airlines headlines may mean for travelers

Now that the dust has almost settled from United Airlines’ infamous passenger-expulsion incident, travelers are left with several important and largely unanswered questions about how this ke...

Disabled passengers decry upcharges

Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments. Nold, a re...

Ticked off over a ticket? Try using some tech tools

Who is sending Katherine Johnson’s daughter parking tickets? The Miami Parking Authority’s citations, usually for $42 apiece, have arrived in the mail intermittently since 2014 fo...

Rule to disclose all airline fees suffers setback

The U.S. Transportation Department surprised the travel world last month by suspending the creation of an important new consumer-protection regulation. At issue was a Supplemental...

Space invaders: When pat-downs get personal

When Barbara Leary went through the full-body scanner at Manchester-Boston Regional Airport recently, her hip replacements set off the alarm. She was directed to another line, where she unde...

Tools, tricks to help you sleep on your next flight

The rumble of a jet engine is a comforting sound to some air travelers, making it easy to sleep on virtually any flight. For others, just the thought of being trapped in a pressurized alumin...

How to tip the airline scales in your favor

Airport luggage scales lie. It’s not an uncommon allegation. And sometimes, it’s actually true. Ticket counter weights in Phoenix, Raleigh, North Carolina, and Seattle have been f...

Will long airport lines plague spring-break travelers?

If you’re already bracing for a long airport security line during the spring break travel season, then you must remember last year. You do, don’t you? That’s when Transportation S...

Travelers fret about Wi-Fi, but it might be about to get better

When it comes to travel, Internet access has never been more ubiquitous – or more underwhelming. Don’t take my word for it. Just ask Wendy Lewis, who says she spends a good part o...

Whose armrest is it, anyway? A lesson in seat etiquette

Jacy Reese was just being polite when he offered to switch airline seats with a mother and her young son on a recent flight from Copenhagen, Denmark, to Toronto. But as the old saying goes, ...

How to get a reluctant airline to compensate you

Sometimes, airlines do the right thing – no questions asked. Gerrard Hattfield knows what that’s like. The entrepreneur was flying from Durban, South Africa, back to his home in C...

Before you use a flight-delay compensation company, think twice

If you’ve experienced flight delays while traveling in Europe, you know the drill: At some point, an airline representative pushes a brochure into your impatient hands that promises you comp...